Business Account Executive, Mobile Sales

Comcast • Fairfield, CA

4d

About The Position

Responsible for selling integrated communication solutions to small-to-medium business customers. The role develops relationships with individual businesses and the community, and positions the Comcast brand as a key component of the sales strategy. The Business Account Executive presents Comcast products and services, promotes bundled offerings, generates new leads, manages a sales territory, and builds customer relationships to support retention and a superior customer experience.

The role requires regular out-of-office customer meetings and may involve nights, weekends, variable schedules, and overtime as necessary. Employees are expected to follow Comcast’s Operating Principles, prioritize the customer experience, support teamwork and inclusion, use and advocate for the company’s technology and digital tools, participate in the Net Promoter System, and drive results.

Requirements

• Relevant work experience of 0–2 years.
• Excellent verbal and written communication skills, including presentation, persuasion, and negotiation skills.
• Skills in adaptability, communication, critical thinking, problem solving, customer focus, persuasion, professional integrity, resilience, technical knowledge, and workplace organization.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• A bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.

Nice To Haves

• Bachelor's degree.
• Relevant professional experience or a combination of coursework and experience in lieu of the stated degree.

Responsibilities

• Assist with creating and delivering face-to-face sales presentations demonstrating knowledge of the latest Comcast products and services.
• Promote bundled products to provide customers with optimal solutions.
• Sell toward goals that exceed departmental, financial, and unit targets.
• Stay informed about competitors and emerging technologies to position Comcast Business Services in the marketplace.
• Generate leads among targeted businesses through cold calling, canvassing, referrals, and partner relationships.
• Develop the sales territory by cultivating local business partnerships and organizational affiliations.
• Retain customers by delivering on the Comcast Credo and ensuring a superior customer experience.
• Build and maintain customer relationships to drive retention; work with internal teams to meet or exceed operational efficiencies, service levels, and customer expectations.
• Prepare sales and activity reports as required.
• Attend regular out-of-office customer meetings and use verbal and written communication, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance.
• Work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast’s Operating Principles; prioritize customer experience, teamwork, learning, inclusion, and results; and participate in the Net Promoter System.

Benefits

• Commission eligibility for most sales positions under the terms of an applicable plan.
• Comcast provides a range of benefits to eligible employees; details are available in the compensation and benefits summary on its careers site.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level