Business Account Executive - Grand Rapids, MI

Internal•Grand Rapids, MI

23h

About The Position

Metronet is hiring a results-driven Business Account Executive for its Business Sales team in Grand Rapids, Michigan. The role is responsible for growing the business by managing the full sales cycle, from prospecting and discovery through closing, contract execution, and onboarding. The Account Executive represents Metronet to prospective customers, identifies their needs, and presents tailored solutions. The position works with Salesforce and other tools to manage opportunities and customer records, collaborates with internal teams to support implementation and customer satisfaction, and participates in regular performance meetings with the Sales Manager. The candidate must be able to work in-market Monday through Friday; territory-based travel may be required. Compensation includes base salary plus uncapped commission.

Requirements

At least 2–3 years of B2B sales experience.
Proven ability to meet or exceed sales targets in a competitive environment.
Strong communication, negotiation, and relationship-building skills.
Proficiency in Salesforce and Microsoft Office.
Valid driver’s license; travel may be required based on territory.
Must be legally authorized to work in the United States.
Must be able to be in-market Monday through Friday.

Nice To Haves

Bachelor’s degree; equivalent experience will be considered.
B2B sales experience in telecommunications or technology.

Responsibilities

Prospect, qualify, and close new business opportunities within an assigned territory or vertical.
Conduct discovery conversations to identify customer needs and provide solutions aligned with Metronet’s offerings.
Manage the full sales cycle, from initial contact through contract execution and onboarding.
Use Salesforce and other tools to inform sales decisions and prioritize opportunities.
Maintain accurate records of customer interactions, pipeline activity, and deal progression in Salesforce.
Build relationships with prospective and existing clients and serve as a trusted advisor.
Collaborate across teams to support smooth implementation and long-term customer satisfaction.
Meet or exceed sales targets and activity benchmarks.
Participate in regular Individual Business Meetings with the Sales Manager to review performance and align on goals.
Share market insights and customer feedback to help shape strategy and support team success.
Contribute to a culture of excellence, accountability, and continuous improvement.
Perform other job-related duties as requested.