Business Account Executive - Grand Rapids, MI

Metronet • Grand Rapids, MI

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About The Position

Metronet is seeking a results-driven Account Executive to join its Business Sales team in Grand Rapids, Michigan. This frontline sales role is responsible for managing the full sales cycle, from prospecting and discovery through closing, contract execution, and onboarding. The Account Executive represents Metronet to prospective customers, develops tailored connectivity solutions, and helps expand the company’s business footprint.

Metronet partners with T-Mobile to offer high-speed fiber internet alongside mobile and wireless solutions. The company provides fiber-to-the-premise TV, voice, and internet services and describes its workplace as locally owned, friendly, and fun. Compensation includes a base salary plus uncapped commission. The position requires being in-market Monday through Friday, and travel may be required based on territory.

Requirements

• At least 2–3 years of B2B sales experience; telecommunications or technology experience is preferred.
• Proven ability to meet or exceed sales targets in a competitive environment.
• Strong communication, negotiation, and relationship-building skills.
• Proficiency in Salesforce and Microsoft Office.
• Legally authorized to work in the United States.
• Valid driver’s license.
• Able to be in-market Monday through Friday.
• Travel may be required based on territory.

Nice To Haves

• Bachelor’s degree preferred; equivalent experience is considered.
• B2B sales experience in telecommunications or technology.

Responsibilities

• Prospect, qualify, and close new business opportunities within an assigned territory or vertical.
• Conduct discovery conversations to identify customer needs and deliver tailored solutions aligned with Metronet’s offerings.
• Manage the full sales cycle from initial contact through contract execution and onboarding.
• Use Salesforce and other tools to apply data and insights to sales planning, opportunity prioritization, and decision-making.
• Maintain accurate Salesforce records of customer interactions, pipeline activity, and deal progression.
• Build and maintain strong relationships with prospective and existing clients and serve as a trusted advisor.
• Collaborate across functions to support smooth implementation and long-term customer satisfaction.
• Meet or exceed sales targets and activity benchmarks in a competitive, fast-paced environment.
• Participate in regular Individual Business Meetings with the Sales Manager to review performance and align on goals.
• Share market insights and customer feedback to help shape strategy and support team success.
• Contribute to a culture of excellence, accountability, and continuous improvement.
• Perform other job-related duties as requested.

Benefits

• Company pays 80% of medical premiums.
• Company-paid disability insurance.
• Company-paid life insurance.
• 401(k) with company match and immediate vesting.
• Discounted services within Metronet coverage areas.
• Competitive total compensation package, including base salary plus uncapped commission.
• Locally owned, friendly, and fun atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed