Bus Systems Analyst Conslt

PNC•Farmers Branch, TX

2d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Consultant within PNC's Technology organization, you will be based in Pittsburg, PA or Dallas, TX. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements. We are looking for a Business Systems Analyst (BSA) to support the Personetics Digital Insights platform. The role focuses on translating business needs into clear requirements, working closely with product, engineering, and QA teams to deliver high-quality customer-facing insights. The BSA will play a key role in requirements gathering, backlog management, and end-to-end delivery support in an Agile environment. Elicit, analyze, and document business and system requirements from stakeholders Translate business needs into functional and non-functional requirements and user stories Define clear acceptance criteria and success metrics Create process flows, data mappings, and use cases Agile Delivery & Backlog Management Work closely with Product Owner on backlog creation, prioritization, and refinement Participate in Agile ceremonies (refinement, sprint planning, demos, retros) Break down epics into detailed user stories and tasks Support estimation and sprint planning activities Partner with business, product, and technology teams to align on goals Act as a bridge between business and engineering teams Facilitate discussions to clarify scope, priorities, and dependencies Drive alignment across cross-functional teams Support QA and UAT by ensuring requirements are clearly understood Validate delivered features against acceptance criteria Assist in defect triage and resolution Ensure high quality and completeness of deliverables Support data integration, insights configuration, and personalization logic Work on mapping data inputs required for customer insights Ensure accuracy of digital banking insights across Web, iOS, and Android channels Experience in banking / financial services (Retail or SMB preferred) Strong experience in Agile delivery and user story writing Experience with tools like Confluence, Jira, or similar Ability to translate complex business processes into technical requirements Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed. Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results. Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.

Requirements

Experience in banking / financial services (Retail or SMB preferred)
Strong experience in Agile delivery and user story writing
Experience with tools like Confluence, Jira, or similar
Ability to translate complex business processes into technical requirements
University / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Agile Methodology
Application Development
Business Management
Confluence Administration
Customer Solutions
Design
Group Problem Solving
JIRA Tool
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design

Responsibilities

Elicit, analyze, and document business and system requirements from stakeholders
Translate business needs into functional and non-functional requirements and user stories
Define clear acceptance criteria and success metrics
Create process flows, data mappings, and use cases
Work closely with Product Owner on backlog creation, prioritization, and refinement
Participate in Agile ceremonies (refinement, sprint planning, demos, retros)
Break down epics into detailed user stories and tasks
Support estimation and sprint planning activities
Partner with business, product, and technology teams to align on goals
Act as a bridge between business and engineering teams
Facilitate discussions to clarify scope, priorities, and dependencies
Drive alignment across cross-functional teams
Support QA and UAT by ensuring requirements are clearly understood
Validate delivered features against acceptance criteria
Assist in defect triage and resolution
Ensure high quality and completeness of deliverables
Support data integration, insights configuration, and personalization logic
Work on mapping data inputs required for customer insights
Ensure accuracy of digital banking insights across Web, iOS, and Android channels
Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed.
Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results.
Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.