Bus Runner, Zouk Nightclub
About The Position
The Bus Runner at Zouk Nightclub is responsible for food service at VIP tables and seating areas and assists the Kitchen and Servers. The role requires moving quickly and efficiently, maintaining communication with the server about each table, and helping ensure guests’ needs and special requests are met. The Bus Runner checks orders before serving, maintains and resets tables, garnishes and buses food and beverage orders, delivers beverages, and helps provide attentive service. Team members must follow company service standards, operating procedures, safety and health requirements, and applicable liquor laws. They are also expected to support a safe, clean, secure environment and positive guest experience as part of the Resorts World Las Vegas team.
Requirements
- At least six months of experience in a high-volume restaurant, nightclub, day club, entertainment venue, or similar or related field.
- Previous experience modeling and beverage presentation.
- At least 21 years of age.
- Ability to work varied shifts, including nights, weekends, and holidays.
- Ability to communicate effectively in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
- Proof of eligibility to work in the United States.
- Food Handler Card.
- Alcohol Awareness Card.
- Nevada Gaming Registration.
Nice To Haves
- Previous experience with beverage presentation.
- Strong knowledge of spirits, wine, champagne, beer, and mixed cocktails.
- Previous experience working in a large, luxury resort setting.
Responsibilities
- Check food orders before serving to ensure they are correct, properly presented, and reflect special requests.
- Maintain tables throughout the dining experience with guidance from the server, using an unobtrusive approach.
- Garnish and bus food and beverage orders as needed according to company standards and recipes.
- Deliver beverages, including alcoholic beverages, to guests.
- Organize and prioritize service according to the appropriate service sequence.
- Practice “full hands in, full hands out.”
- Reset tables within two minutes of guests’ departure.
- Anticipate guest needs and provide appropriate information.
- Circulate through the work area during the shift to maintain line of sight and atmosphere control.
- Keep work areas clean and organized.
- Recognize and monitor guests who are becoming intoxicated or are intoxicated.
- Report incidents of theft, vandalism, or violations.
- Follow company standard operating procedures and service standards.
- Comply with local, state, and federal liquor laws.
- Comply with safety and health department procedures and company or departmental policies and procedures.
- Obtain and maintain position-specific licenses.
- Use a personal device or cellular phone for job-related operational tasks, duties, and review of company documents.
- Perform other duties as assigned.
- Take personal ownership of supporting the company’s interests and core responsibilities involving guest service, safety, security, and cleanliness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
