Bus Monitor

County of Chester • Government Services Center - Westtown, PA

1d • Onsite

About The Position

The Bus Monitor provides assistance to the Driver with the transportation of passengers by managing rider conduct and ensuring safety while following all applicable Federal, state, and local rules and regulations. The individual in this position will provide daily assistance on assigned routes by maintaining order on vehicles.

Requirements

• Previous experience working with individuals with special needs and/or children is highly desirable.
• Customer service and public relations principles
• Safety practices concerning public transportation, specifically paratransit
• Applicable Federal, State and Local laws, rules, and regulations
• Ability to coordinate with Driver to maintain order and safety of passengers aboard the vehicle
• Ability to understand and relate to children and/or individuals with special needs
• Ability to maintain confidential information
• Communication, interpersonal skills as applied to interaction with passengers, drivers, supervisor, and the public sufficient to exchange or convey information and to receive work direction
• Excellent verbal and interpersonal skills
• Ability to work extended hours, as necessary
• Meets regular time and attendance standards
• Performs other duties as may be required or assigned
• Basic Internet skills

Nice To Haves

• Previous experience working with individuals with special needs and/or children is highly desirable.

Responsibilities

• Assists Driver in maintaining order on paratransit vehicle; monitors and assists passengers while vehicle is in operation
• Manages passenger behavior objectively and in a non-confrontational manner
• Assists with passenger loading / unloading and seating arrangements as required
• Assists driver with vehicle and passenger emergencies in a calm, appropriate manner
• Maintains current knowledge of emergency procedures and assists Driver with the administration of first aid, if necessary
• Assists Driver with keeping the vehicle clean
• Establishes and maintain cooperative and effective working relationships; exercises tact and courtesy when interacting with others
• Meets regular time and attendance standards
• Performs other duties as may be required or assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed