Bus Driver, Transportation I, II

Tri-Valley Opportunity Council•Roseau, MN

About The Position

The Bus Driver is responsible for safely transporting passengers on the Tri-Valley Heartland Express Bus and providing exceptional, positive, and professional customer service. The role includes interacting with the public, inspecting and maintaining the safety and cleanliness of the bus, completing required paperwork, promoting program services, answering customer questions, and collecting fares. Drivers follow scheduled routes and destinations, assist passengers with boarding and exiting, operate wheelchair lifts and securement equipment as trained, and encourage passengers to use seatbelts. They communicate with route coordinators about delays and other service issues, complete required records and reports, and support public relations and marketing efforts. The position also requires pre-trip and post-trip vehicle inspections, compliance with traffic laws and applicable MN/DOT regulations, and prompt reporting of vehicle problems, accidents, incidents, and employee injuries. Drivers participate in required training and drug and alcohol testing. Tri-Valley may provide training to help an unqualified driver obtain a Commercial Driver’s License with Passenger Endorsement within 90 days of employment.

Requirements

Current Medical Examination Card upon hire and maintained thereafter.
Minimum age of 21 if required to drive the bus across a state line.
Pass FTA pre-employment drug screening and participate in subsequent FTA drug and alcohol testing.
Acceptable background results upon hire and continued compliance with requirements thereafter.
Acceptable motor vehicle record results upon hire and annually thereafter.
At least three years of driving experience.
Pass Passenger Assistance Safety and Sensitivity (PASS) training and wheelchair observation provided upon hire; passing is required to continue employment.
Bus Driver I: valid Driver’s License upon hire and maintained thereafter.
Bus Driver II: valid Commercial Driver’s License with Passenger Endorsement upon hire and maintained thereafter.

Responsibilities

Safely transport passengers to scheduled destinations while following assigned routes and keeping to scheduled pick-ups and drop-offs as closely as possible.
Assist passengers on and off the bus, including operating the wheelchair lift and securing passengers in the wheelchair securement area as trained.
Assist ambulatory passengers with walkers or folding carts as needed, and advise passengers to sit and use available seatbelts.
Enforce passenger policies respectfully and maintain a safe, positive environment.
Operate communication equipment and immediately report delays to the Route Coordinator or designee.
Complete daily and monthly records and reports, paperwork, training, and meetings as requested.
Represent Tri-Valley Heartland Express and Tri-Valley Opportunity Council, Inc. positively and professionally; work respectfully with coworkers and help train substitute and new drivers.
Perform public relations and marketing duties to increase ridership and public awareness.
Assist with depositing or exchanging fare boxes, sell tickets, and collect fares and fees.
Perform pre-trip and post-trip vehicle safety inspections and promptly report vehicle problems to the Transportation Fleet Supervisor.
Immediately report vehicle accidents, breakdowns, and passenger accidents or incidents to the Transportation Program Manager and Transit Route Coordinator.
Immediately report employee injuries and complete a workers’ compensation accident report form as soon as possible, no later than the end of the shift.
Remain alert to weather and driving conditions that could affect passenger safety or the route schedule.
Ensure required safety equipment and supplies are present and compliant with MN/DOT regulations, and use safety equipment as needed.
Comply with traffic laws and regulations and participate in mandatory drug and alcohol training and testing.