BUS DEVELOP REP

Modern Toyota of Winston-Salem•Winston-Salem, NC

5d•Onsite

About The Position

Responds to internet and phone customer inquiries. Ensures the dealership actualizes its maximum ROI on internet and phone leads.

High School Diploma
Two plus years related experience and/or training; or combination of education and experience.
Ability to read, write and comprehend simple instructions, short correspondence, reports and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, using whole numbers and decimals.
Ability to calculate figures and amounts such as discounts, interest, tax, etc.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Valid state driver's license

Communicates effectively with internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
Schedules appointments and sales of a reasonable level in comparison to other BDRs
Maintain an average of 80 outbound calls per day
Follows up and responds to internet leads immediately
Delivers messages intended for other departments promptly
Maintain customer database and follow-up through current Customer Resource Management tool
Entry data into all required tools
Possesses thorough knowledge of all electronic tools and lead sources
Stays up to date on all dealership products and services
Stays up to date on knowledge of the federal, state, and local laws governing retail automobile sales
Has thorough knowledge of new products, features, accessories, and their benefits to customers
Directs customers to product information resources, including those available on the Internet.
Establishes personal sales goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Attends product and sales training as requested by Business Develop Manager
Maintains professional appearance
Other duties may be assigned