Part Time Bus Attendant
About The Position
The Bus Attendant is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the hotel's food service venues. The Bus Attendant sets up, services, and breaks down the food and beverage areas where they are assigned, ensuring high quality, consistency, and service. The Bus Attendant also assists the Restaurant Servers with cleaning guest tables and the restaurant area. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationships with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
Requirements
- Handle stress and multiple tasks (to organize service steps).
- Maintains good interpersonal relations with guests and co-workers.
Nice To Haves
- Recognizing individual guests, and anticipating their unique needs to exceed their expectations
- Greet or welcome everyone, warmly with a smile
- Use eye and ear contact and guest’s name
- Establish/anticipate needs
- Solve and own all requests/complaints
- Thank everyone
- Build solid relationships with your Colleagues
- Treat colleagues with respect and dignity
Responsibilities
- Establish service standards throughout the guest experience.
- Ascertain guest satisfaction.
- Assist service staff as directed by the manager.
- Supply assigned station with all items needed for daily operation.
- Serve water, coffee, juice, and other beverages and refills.
- Clear extra place settings at the table.
- Maintain customer relations at the table.
- Complete all closing side work properly.
- Perform any duties as requested by the manager.
- Handle stress and multiple tasks (to organize service steps).
- Maintains good interpersonal relations with guests and co-workers.
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
