Bulk Dispatch Assistant

Halron Lubricants•Green Bay, WI

5d•Onsite

About The Position

Halron Lubricants, a trusted Lubricant distributor with over 98 years of experience and locations in Green Bay, WI, Rapids, Madison, and Milwaukee, is seeking a highly motivated, detail-oriented, and organized Bulk Dispatch Assistant to support our dispatch and logistics operations in Green Bay. Our service area includes Wisconsin, Upper Michigan, Minnesota, Iowa, and Illinois. Our Mission Statement: To deliver exceptional value and quality to our partners by being their distributor of choice, guided by strong family values and dedication to excellence. This position plays a critical role in ensuring accurate order processing, delivery reconciliation, route coordination, and customer satisfaction. The ideal candidate will thrive in a fast-paced environment, possess strong communication and problem-solving skills, and be able to manage multiple priorities while maintaining accuracy and efficiency.

Requirements

Highly organized and dependable.
Strong sense of urgency and accountability.
Team-oriented mindset.
Ability to adapt and prioritize in a fast-paced environment.
Commitment to providing excellent service and operational excellence.
Strong computer skills, including Microsoft Office applications.
Excellent verbal and written communication skills.
Attention to detail and accuracy.

Responsibilities

Review customer orders for accuracy prior to processing.
Verify orders are rechecked before truck loading.
Help identify and prevent customer order errors.
Communicate potential inventory shortages and out-of-stock situations proactively.
Work closely with Purchasing to support inventory control efforts.
Assist with coordinating and scheduling bulk fluid deliveries to maximize route efficiency and customer satisfaction.
Support the Dispatch Supervisor in managing daily delivery operations.
Ensure delivery expectations are met regarding paperwork, delivery processes, and quality standards.
Reconcile delivery documentation daily to ensure accurate customer invoicing.
Collaborate with inventory management, warehouse, purchasing, and customer service teams to support timely deliveries and inventory accuracy.
Assist with monitoring driver compliance with DOT, federal, state, and local regulations.
Help track driver performance and support training initiatives for new and existing drivers.
Serve as backup to the Dispatch Supervisor when needed.
Provide backup support to the customer service team regarding delivery information and order status.
Maintain positive relationships with customers and internal departments.