Building Support Concierge

Constellis•Seattle, WA

5d•Hybrid

About The Position

The Customer Service Building Support personnel will consist of experienced, trained and uniformed concierge personnel providing highly visible, reliable and professional concierge service either indoors or an outdoor setting of a covered loading dock.

Requirements

Must have a minimum of 3 years of security experience and/or a minimum of 3 years in the concierge or hospitality industry, demonstrating the capability to operate effectively within a high-level, service-oriented corporate environment while maintaining security standards.
Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements.
Be a U.S. Citizen with a social security card and a valid driver's license
Must meet all medical and physical standards and satisfactorily complete background checks and drug screening
Comply with all applicable federal, state and local security personnel registration and licensing laws including possessing a valid state guard license
Current CPR/AED/1st Aid Certification
Write and speak clearly and effectively in English
Successfully complete all training and certification requirements
Requires intermittent running, continuous and prolonged standing, walking, sitting, squatting, stretching and bending without the aid of any walking assistance device.
Regular, in-person attendance required
May be required to lift and carry awkward items weighing up to 50 lbs.
Certain shifts will require prolonged standing with little breaks.

Responsibilities

Welcome and greet tenants, guests, visitors, vendors, contractors and all other parties entering the building
Recognize and greet Client’s senior management when they visit the building
Register all guests, visitors, vendors and contractors at the front desk using the building’s sign-in procedures and visitor management technology platforms
Develop, maintain, and manage a vetted vendor list for the building, ensuring it is accurate and up-to-date, and manage vendor access to the building while onsite
Enter work orders as authorized by Client’s authorized representatives
Provide additional related services as requested by Client
Monitor building systems and alarms via real-time monitoring and, upon observing or becoming aware of an alarm or any other suspicious or criminal activity, make immediate notifications to Client’s representatives
Maintain a vigilant observe-and-report posture at all times while providing the Services, acting in accordance with building security procedures, including notifications, post orders, SOPs, and reporting requirements
Promptly report to Client’s representatives any building deficiencies and any health and safety or other hazards observed and/or reported during a shift (e.g., lights out, broken sprinklers or windows, leaks and vandalism)
Provide immediate notification and management of workplace violence, bomb threats, and trespassing incidents, as directed in the post orders and SOPs for the Building
In the event of an emergency (including manmade, accidental, and natural/environmental), act in accordance with the building’s Emergency Action Plan (EAP), post orders and SOPs, as appropriate