Building Service Administrator- Toronto, ON

Insight Enterprises, Inc.•Toronto, ON

5d•CA$60,000•Onsite

About The Position

As a Building Services Administrator, you will serve as the primary Facilities point of contact for the Toronto office, supporting day-to-day facilities operations, vendor coordination, office services, and employee requests. This role works closely with Canadian and U.S. Facilities teams to ensure a professional, safe, and well-maintained workplace environment. You will coordinate facilities-related service requests, manage vendor relationships, support office operations, and provide exceptional customer service to internal teammates, visitors, and external partners.

Requirements

High school diploma with 4+ years of related experience, or a bachelor's degree with 1-2 years of related experience, or an equivalent combination of education and experience.
Previous experience in Facilities Administration, Facilities Coordination, Office Services, Executive Administration, Workplace Services, or a related field.
Experience managing vendor relationships and coordinating service providers.
Exposure to ServiceNow or similar ticketing systems preferred.
Strong organizational, prioritization, and multitasking skills.
Excellent written and verbal communication skills.
Strong customer service orientation with the ability to support multiple stakeholder groups.
Ability to work independently in a fast-paced environment.
Professional demeanor in an executive-facing office setting.

Nice To Haves

Executive Assistant or Executive Administrator experience.
Facilities certifications such as: FMP (Facilities Management Professional), CFM (Certified Facility Manager)

Responsibilities

Serve as the primary Facilities contact for the Toronto office.
Support additional Canadian office locations as Facilities requests are received.
Manage and coordinate vendor services, including: Building maintenance, Plumbing, Electrical and lighting repairs, General facilities services.
Review, route, track, and follow up on Facilities requests through ServiceNow.
Coordinate incoming and outgoing shipments, deliveries, and mail distribution.
Assist with day-to-day office operations and administrative support activities.
Provide professional front-facing support to employees, visitors, and vendors.
Provide reception lunch coverage as needed.
Partner with Facilities teams across Canada and the United States to ensure timely resolution of requests.
Maintain accurate records of vendor activity, work orders, and service requests.
Support workplace initiatives and facilities projects as assigned.
Help ensure facilities services are delivered efficiently and in accordance with organizational standards.