Building Maintenance Assistant

JLL•Wilmington, NC

7d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Building Maintenance Assistant at JLL, you'll play a vital support role in preserving the physical assets and operational excellence of our clients' facilities. Working under the direction of the Maintenance Mechanic, you'll be a self-motivated, energetic team member who assists with the day-to-day maintenance and repairs that keep buildings, systems, and equipment running smoothly. We believe the most effective teams are built when everyone is empowered to thrive, and this position offers a foundation for learning and growing your technical skills in a hands-on facilities environment. Your work will directly impact the safety, comfort, and functionality of the spaces where people work every day. From conducting daily inspections and performing minor repairs to supporting client moves and responding to emergency situations, you'll be an essential part of maintaining facility standards. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience that firsthand as you work alongside experienced maintenance professionals who are invested in your development and success.

Requirements

High school diploma or equivalent certification
Knowledge of and ability to comply with safety standards and procedures
Strong listening skills with the ability to understand and execute assigned tasks effectively
Physical ability to use abdominal and lower back muscles to support your body repeatedly or continuously for extended periods
Capability to bend, stretch, twist, and reach with your body, arms, and legs as required by maintenance tasks
Manual dexterity to quickly move your hands and arms to grasp, manipulate, or assemble objects
Physical capability to exert maximum muscle force to lift, push, pull, or carry objects that may be 25+ pounds
Ability to see and hear details clearly in order to identify and diagnose facility problems

Nice To Haves

Previous experience in building maintenance, facilities support, or a related field
Familiarity with work order management systems and basic computer skills
Customer service orientation with strong interpersonal communication abilities
Proactive problem-solving mindset with attention to detail

Responsibilities

Assist with general interior building maintenance activities to ensure the facility operates safely and efficiently
Perform daily facility inspections and report on existing conditions, identifying any hazards or areas requiring attention
Monitor client security systems and spaces, ensuring safety protocols are maintained and escalating issues to the Maintenance Mechanic as necessary
Identify and address lighting or equipment issues by performing minor repairs such as changing lightbulbs and replacing water filters
Support client moves by relocating office furniture, equipment, and materials, and delivering supplies as requested
Participate in emergency response situations as part of the facilities team
Follow proper safety procedures when storing or using equipment and hazardous materials
Assist with the Operational Compliance Program (OCP) and complete required technical and safety training
Update work order status in the ticketing system to maintain accurate maintenance records