About The Position

Siemens is seeking a Building Automation Service Specialist to support its Chantilly, Virginia branch and customers throughout the greater Northern Virginia area. The role performs assigned work on building automation systems, including service agreement maintenance, projects, and on-call time-and-material service. Specialists respond to emergency calls during scheduled hours and after hours as needed, interact regularly with customers, and help them improve energy use, reduce costs, and support sustainability. The position executes digitalization and standard service operations strategies while coordinating with internal service team members and, where applicable, contractors. It includes maintaining automation systems, performing repairs, supporting system checkout and project startup, documenting service work, maintaining preventive maintenance schedules, and advising or training customer personnel. The specialist may identify system discrepancies and opportunities for upgrades, assist with pricing repairs or upgrades, and help complete system turnover to service. Work includes a rotational on-call schedule, possible minimal overnight travel, and overtime or extended hours when needed.

Requirements

  • At least 1 year of experience servicing electronic control or HVAC equipment.
  • Electro-mechanical experience, either in a previous role or through education, and user PC/software skills.
  • Ability and willingness to work in varied conditions and locations, including on ladders, scaffolds, and high-lift equipment, and in ducts, crawl spaces, roofs, basements, and above ceilings.
  • Ability and willingness to use hand tools, a laptop, email, a smartphone, and a tablet, and to carry and move equipment and tools weighing up to 75 pounds unassisted.
  • Experience with Microsoft Office, including Word, Excel, and Outlook.
  • Ability and willingness to work overtime when needed.
  • At least 18 years of age and a valid driver's license with limited violations; must meet eligibility requirements for Siemens' fleet vehicle program.
  • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Nice To Haves

  • High school diploma or state-recognized GED.
  • Specialized skill training or certification.
  • At least 1 year of experience installing and servicing electronic control or HVAC equipment.
  • Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
  • Engineering and programming background, including PLC or BMS.
  • Knowledge of building system communication protocols such as BACnet, Modbus, and TCP/IP.

Responsibilities

  • Execute digitalization and standard service operations strategies.
  • Work with internal service team members, including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
  • Follow Siemens and customer safety requirements and complete assigned training.
  • Follow mandatory policies, procedures, and standards; coordinate with contractors on job sites as needed.
  • Maintain tools and test equipment.
  • Participate in after-hours rotational on-call coverage and respond to assigned emergency and on-site service calls.
  • Perform repairs as directed on all automation system types.
  • Complete service ticket documentation according to policy and follow and maintain preventive maintenance schedules.
  • Maintain accurate service documentation and generate reports using Siemens tools.
  • Instruct customer personnel on proper system operations and assist with training.
  • Identify and report system discrepancies, suggest upgrade opportunities, and potentially assist in pricing repairs and upgrades to existing agreements.
  • Perform system checkout and startup on projects.
  • Work overtime or extended hours when needed to meet commitments.
  • Participate in job-site final walks and/or final completion for systems-to-service turnover on assigned jobs.
  • Perform other duties as assigned.
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