Building Automation Service Specialist

Siemens•Chantilly, VA

9d•$58,976 - $101,102•Onsite

About The Position

The Building Automation Service Specialist supports Siemens’ Chantilly, Virginia branch, serving customers throughout the greater Northern Virginia area. The role performs assigned work on building automation systems, including service agreement maintenance, projects, and on-call time-and-material service. The specialist responds to emergency service calls during scheduled hours and after hours as needed, and serves as a customer-facing representative who helps customers improve energy use, reduce costs, and support environmental sustainability. The position executes digitalization and standard service operations strategies and works with internal service teams, including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel. It follows Siemens and customer safety requirements, maintains tools and test equipment, documents service work, and provides customers with operating guidance and training. The work includes repairs, preventive maintenance, system checkout and startup, identifying discrepancies and upgrade opportunities, and supporting pricing of repairs or upgrades. The specialist participates in job-site completion and systems-to-service turnover, works overtime when needed, and participates in a rotational on-call schedule with minimal overnight travel. This is a permanent, full-time position with office/site-only work mode. The listed annual pay range is $58,976–$101,102; actual compensation may vary based on budget, candidate qualifications, and geographic location.

Requirements

At least 1 year of experience servicing electronic control or HVAC equipment.
Electro-mechanical experience, either from a previous role or through education, and user PC/software skills.
Ability and willingness to work in varied circumstances, including on ladders, scaffolds, and high-lift equipment, and in ducts, crawl spaces, roofs, basements, and above ceilings.
Ability and willingness to use hand tools, a laptop, email, smartphone, and tablet, and to carry and move equipment and tools weighing up to 75 pounds unassisted.
Experience with Microsoft Office, including Word, Excel, and Outlook.
Ability and willingness to work overtime when needed.
Must be at least 18 years old and have a valid driver's license with limited violations; must meet eligibility requirements for Siemens’ fleet vehicle program.
Legally authorized to work in the United States continually and permanently without company sponsorship.

Nice To Haves

High school diploma or state-recognized GED.
Specialized skill training or certification.
At least 1 year of experience installing and servicing electronic control or HVAC equipment.
Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
Engineering and programming background in PLC or BMS.
Knowledge of building system communication protocols, including BACnet, Modbus, and TCP/IP.

Responsibilities

Execute digitalization and standard service operations strategies.
Coordinate with internal service team members, including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
Follow Siemens and customer safety requirements and complete assigned training.
Follow policies, procedures, and standards; coordinate with contractors on job sites as needed; and maintain tools and test equipment.
Participate in after-hours on-call rotation and respond to assigned emergency and on-site service calls.
Perform repairs as directed on building automation system types.
Complete service ticket documentation and maintain preventive maintenance schedules.
Maintain accurate service documentation and generate reports using Siemens tools.
Instruct customer personnel on proper system operations and assist with training.
Identify and report system discrepancies, suggest system upgrades, and assist with pricing repairs and upgrades to existing agreements as needed.
Perform system checkout and startup on projects.
Work overtime when needed to meet commitments.
Participate in rotational on-call coverage and minimal overnight travel.
Participate in job-site final walks and/or final completion for systems-to-service turnover on assigned jobs.
Perform other duties as assigned.