Building Automation Service Specialist

Siemens•Chantilly, VA

7d•$58,976 - $101,102•Onsite

About The Position

Siemens is hiring a Building Automation Service Specialist to support its Chantilly, Virginia branch and customers throughout the greater Northern Virginia area. The role performs assigned service work on building automation systems, including service agreement maintenance, projects, and on-call time-and-material service. Specialists respond to emergency calls during scheduled hours and after hours as needed, serving as a customer-facing representative who helps customers improve energy efficiency and system performance. The specialist executes digitalization and standard service operations strategies while collaborating with internal service teams. The work includes maintaining and repairing automation systems, completing service documentation and preventive maintenance, advising and training customer personnel, identifying discrepancies and upgrade opportunities, and supporting project startup and system turnover. The position requires participation in a rotational on-call schedule, overtime when needed, and minimal overnight travel. It is a permanent, full-time, office/site-based role.

Requirements

At least 1 year of experience servicing electronic control or HVAC equipment.
Electro-mechanical experience, acquired through prior work or education, and user-level PC/software skills.
Ability and willingness to work in varied conditions, including on ladders, scaffolds, and high-lift equipment, and in ducts, crawl spaces, roofs, basements, and above ceilings.
Ability and willingness to use hand tools, a laptop, email, a smartphone, and a tablet, and to carry and move equipment and tools weighing up to 75 pounds unassisted.
Experience with Microsoft Word, Excel, and Outlook.
Ability and willingness to work overtime when needed.
At least 18 years of age and possession of a valid driver's license with limited violations; must meet eligibility requirements for Siemens' fleet vehicle program.
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Nice To Haves

High school diploma or state-recognized GED.
Specialized skill training or certification.
At least 1 year of experience installing and servicing electronic control or HVAC equipment.
Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
Engineering and programming background in PLC or BMS.
Knowledge of building system communication protocols, including BACnet, Modbus, and TCP/IP.

Responsibilities

Execute digitalization and standard service operations strategies.
Work with Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
Follow Siemens and customer safety requirements, complete assigned training, and comply with policies, procedures, and standards.
Coordinate with contractors on job sites as needed and maintain tools and test equipment.
Participate in after-hours rotational on-call support and respond to assigned emergency and on-site service calls.
Perform repairs as directed on building automation system types.
Complete service ticket documentation and maintain preventive maintenance schedules.
Maintain accurate service records and generate reports using Siemens tools.
Provide customer personnel with instructions on system operation and assist with training.
Identify and report system discrepancies, suggest upgrade opportunities, and assist with pricing repairs and upgrades to existing agreements as needed.
Perform system checkout and startup on projects.
Work overtime when needed, including extended hours to meet commitments when compressed schedules require it.
Participate in minimal overnight travel as required.
Participate in job-site final walks and final completion for systems-to-service turnover on assigned jobs.
Perform other duties as assigned.