Building Automation Service Specialist

Siemens•Tallahassee, FL

3d•$50,670 - $86,864•Onsite

About The Position

The Building Automation Service Specialist supports Siemens’ Tallahassee, Florida branch and customers throughout the greater Tallahassee area. The role performs assigned service work on building automation systems, including service agreement maintenance, projects, and on-call time-and-material service. Specialists respond to emergency calls during scheduled hours and after hours as needed, and interact regularly with customers to help improve energy efficiency, reduce costs, and support sustainability. The position executes digitalization and standard service operations strategies, collaborates with internal service teams, and follows Siemens and customer safety requirements, policies, procedures, and standards. It includes maintaining tools and test equipment, completing service documentation and preventive maintenance schedules, reporting system discrepancies, and assisting customers with system operation and training. The specialist may coordinate with job-site contractors, help price repairs and upgrades, and perform system checkout, startup, and service turnover activities. This role requires overtime when needed, participation in a standard on-call rotation, and potentially minimal overnight travel. Work may take place in varied and challenging locations, including ducts, crawl spaces, roofs, basements, above ceilings, and elevated work areas. The position is full-time and permanent, with office/site-only work mode.

Requirements

At least 1 year of experience servicing electronic control or HVAC equipment.
Electro-mechanical experience, either through previous employment or education.
User-level PC and software skills.
Experience with Microsoft Office, including Word, Excel, and Outlook.
Ability and willingness to work in varied circumstances, including climbing ladders, scaffolds, and high-lift equipment and working in ducts, crawl spaces, roofs, basements, above ceilings, and other conditions.
Ability and willingness to use hand tools, a laptop, email, a smartphone, and a tablet.
Ability to carry and move equipment and tools weighing up to 75 pounds unassisted.
Ability and willingness to work overtime and participate in a standard on-call rotation.
At least 18 years of age and a valid driver’s license with limited violations; must meet eligibility requirements for Siemens’ fleet vehicle program.
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Nice To Haves

High school diploma or state-recognized GED.
Specialized skill training or certification.
At least 1 year of experience installing and servicing electronic control or HVAC equipment.
Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
Engineering and programming background, including PLC or BMS.
Knowledge of building system communication protocols, including BACnet, Modbus, and TCP/IP.

Responsibilities

Execute digitalization and standard service operations strategies.
Work with internal service team members, including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
Follow Siemens and customer safety requirements and complete assigned training.
Follow mandatory policies, procedures, and standards; coordinate with contractors on job sites when needed; maintain tools and test equipment.
Support after-hours work during the on-call rotation and respond to assigned emergency and on-site service calls.
Perform repairs as directed on all automation system types.
Complete service ticket documentation according to policy and follow and maintain preventive maintenance schedules.
Maintain complete and accurate service documentation and generate reports using Siemens tools.
Instruct customer personnel on proper system operation and assist with training.
Identify and report system discrepancies and suggest system upgrade opportunities.
Assist with pricing repairs and upgrades to existing agreements when needed.
Perform system checkout and startup on projects.
Work overtime when needed, including extended hours to meet commitments under compressed schedule performance.
Participate in rotational on-call coverage and/or minimal overnight travel.
Participate in job-site final walks and final completion for systems-to-service turnover on assigned jobs.
Perform other duties as assigned.