Broker Manager, Regional Accounts (i-Health) - US Based: Eastern or Central Time Zone

dsm-firmenich • Shelton, CT

20d • $132,000 - $170,000

About The Position

At i-Health, consumers and brands are at the heart of everything. The Broker Manager, Regional Accounts leads a diverse portfolio of regional grocery, distributor, health food, and specialty accounts and builds leverage through broker partnerships. The role combines commercial leadership, strategic account management, and cross-functional collaboration to deliver sustainable growth for trusted self-care brands. The position is US-based in the Eastern or Central Time Zone.

The role is responsible for the commercial strategy and performance of assigned accounts and for setting objectives, priorities, and performance expectations for broker partners. It drives sales, profit, share, distribution, forecast accuracy, trade efficiency, and return-on-investment objectives across the territory. The manager trains, coaches, and supports broker teams, leads joint customer calls and business reviews, evaluates performance, and partners with Sales, Marketing, Category Management, Finance, Supply Chain, and Sales Operations to execute customer plans and address business challenges.

Requirements

• Bachelor’s degree required, preferably in Business, Marketing, or a related field.
• At least five years of experience managing broker or third-party sales organizations, including training, performance management, and accountability for results.
• At least five years of consumer packaged goods sales experience, ideally supporting grocery, distributor, health food, specialty, or similarly fragmented customer portfolios.
• Proven customer-selling experience, including the ability to lead negotiations, business reviews, and sales conversations across organizational levels.
• Strong analytical, forecasting, trade management, presentation, and prioritization skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.

Nice To Haves

• Experience with syndicated data platforms.

Responsibilities

• Lead the commercial strategy and performance of an assigned portfolio of regional grocery, distributor, health food, and specialty accounts.
• Set objectives, priorities, and performance expectations for broker partners, aligning them with company and channel strategies.
• Deliver sales, profit, share, distribution, forecast accuracy, trade efficiency, and return-on-investment objectives across the territory.
• Train, coach, and support broker teams on brands, customer strategies, category insights, launches, and execution standards.
• Conduct joint customer calls, business reviews, and performance evaluations while strengthening customer and broker relationships.
• Partner with Sales, Marketing, Category Management, Finance, Supply Chain, and Sales Operations to execute customer plans and resolve business challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level