Broker Account Manager

Clean Harbors•Houston, TX

About The Position

The Broker Account Manager for Clean Harbors’ Broker Services Division discovers and develops business with brokers in an assigned geography. The role is responsible for regional strategy, sales execution, and account relationship development. The manager works closely with sales specialists and operations experts across lines of business to explore new opportunities and ensure existing business meets Clean Harbors’ service standards.

Requirements

At least 2 years of sales experience.
Proven success generating and cultivating new clients from cradle to close.
Demonstrated account planning, budgeting, and reporting experience.
A track record in pricing and contract negotiation.
Strong written and verbal communication skills.
High motivation.
Good interpersonal skills and the ability to interact with people at different levels and with customers.
Willingness to travel up to 50%, primarily within the region and occasionally outside it.

Nice To Haves

A degree or diploma in a related field is preferred but not required.
Experience with environmental services is preferred.
Experience dealing with large and technical accounts is an asset.
Salesforce or other CRM experience is highly preferred.

Responsibilities

Cross-sell Clean Harbors services to broker customers as appropriate.
Develop accurate sales forecasts and account plans, with input from Industrial Services operations and field experts, to achieve sales goals and revenue expectations monthly, quarterly, and annually.
Manage internal relationships to ensure customer commitments are fulfilled.
Promote communication and coordination among Sales, Operations, Customer Service, and customers; maintain corporate-level customer communications; and provide direction and support to local account managers, technical sales experts, and related personnel as needed.
Work with other lines of business, services operations, and field sales groups to develop cross-sell strategies and customer targets.
Manage accounts for a portfolio of Broker Services customers in the assigned region, including MSAs, credit, and invoiced revenue collection when needed.
Use the Salesforce CRM platform to maintain customer information, including contacts, sales calls, business opportunities, and local market intelligence.
Negotiate or facilitate pricing and contract requirements.
Solicit regular customer feedback to support ongoing customer satisfaction.