Broista – Eugene, OR

Dutch Bros Coffee•Eugene, OR
•Onsite

About The Position

The Broista is the face of Dutch Bros Coffee, delivering friendly, high-energy customer service in a fast-paced, physically demanding shop environment. The role involves connecting with customers, helping them explore the menu, preparing quality drinks efficiently, and supporting the crew throughout each shift. Broistas should be prepared to work on their feet for shifts of up to 10 hours, serve customers in all weather conditions, and lift, push, pull, or carry up to 65 pounds. Dutch Bros provides training, certifications, and knowledge tests to help employees meet its standards.

Requirements

  • Enjoy connecting with people and making customers’ days better.
  • Be adaptable and able to work quickly while maintaining kind, attentive service during busy periods.
  • Be team-oriented and willing to support coworkers as needed.
  • Maintain a positive, considerate attitude, including during busy periods and inclement weather.
  • Show commitment to growth and continuous improvement.
  • Be able to work on your feet and move quickly for shifts of up to 10 hours.
  • Be prepared to push, pull, lift, or carry up to 65 pounds.
  • Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.

Responsibilities

  • Greet customers warmly, make genuine connections, and create a fun and welcoming experience.
  • Help customers navigate the menu and discover drinks and other favorites.
  • Represent Dutch Bros values and contribute positive energy to each shift.
  • Prepare high-quality drinks efficiently while keeping pace with a busy shop.
  • Arrive on time, communicate availability, and be ready to work when shifts begin.
  • Keep the workspace tidy and follow food safety standards.
  • Support teammates and contribute to the work required to serve customers.

Benefits

  • Competitive pay and tips.
  • Tuition reimbursement opportunities.
  • Career growth opportunities in shops, headquarters, the Emerging Talent Program, and warehouse or fulfillment.
  • Free drinks and food while on shift.
  • Dutch Bros swag and giveaway items.
  • Training and development, including training, certifications, and knowledge tests.
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