Broista – Layton, UT

Dutch Bros•Layton, UT

About The Position

Dutch Bros Coffee is hiring a Broista to provide friendly, fast-paced customer service and prepare high-quality drinks in a busy shop. The role focuses on connecting with customers, helping them navigate the menu, and creating a positive, fun experience while embodying Dutch Bros’ values. Broistas work as part of a supportive crew, keep their workspaces clean, follow food safety standards, and show up reliably for scheduled shifts and mandatory meetings. The work is physically demanding and requires staying on your feet and moving quickly for shifts of up to 10 hours, working in varied weather conditions, and potentially pushing, pulling, lifting, or carrying up to 65 pounds. Dutch Bros provides training, certifications, and knowledge tests. The stated compensation is $10.00 per hour in base pay plus average tips of $8.50 per hour; actual tips may vary.

Requirements

  • People-oriented and enjoys connecting with customers.
  • Adaptable and able to work quickly during busy periods while remaining kind.
  • Team-oriented and willing to support coworkers as needed.
  • Positive and considerate, including during busy periods and inclement weather.
  • Committed to growth and continuous improvement.
  • Able to remain on their feet and move quickly during shifts of up to 10 hours.
  • Prepared to work in varied weather conditions.
  • Able to push, pull, lift, or carry up to 65 pounds as needed.
  • Reliable transportation to arrive on time for scheduled shifts and mandatory meetings.
  • Able to attend scheduled shifts and mandatory meetings.

Responsibilities

  • Greet customers warmly, make genuine connections, and help make each visit enjoyable.
  • Help customers understand the menu and discover drinks they may enjoy.
  • Represent Dutch Bros’ values through positive, kind, and considerate service.
  • Prepare high-quality drinks efficiently while keeping up with customer demand.
  • Arrive on time, communicate availability, and be ready to work when shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Support coworkers and contribute to the work of the team.
  • Complete training, certifications, and knowledge tests to meet Dutch Bros standards.

Benefits

  • Competitive pay and tips.
  • Tuition reimbursement opportunities.
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse or fulfillment roles.
  • Free drinks and food while on shift.
  • Dutch Bros swag and giveaway items.
  • Training and development, including certifications and knowledge tests.
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