Broista – Hanford, CA

Dutch Bros Coffee•Hanford, CA

3d•Onsite

About The Position

Dutch Bros Coffee is hiring a Broista to deliver friendly, efficient customer service in a fast-paced, high-energy coffee shop. Broistas connect with customers, help them navigate the menu, craft high-quality drinks, and represent Dutch Bros values. The role is physically demanding and involves spending extended periods on your feet, working in a steady flow of customers, and being prepared for different weather conditions. The position includes training, certifications, and knowledge tests. Dutch Bros describes opportunities for career growth across its shops, headquarters, Emerging Talent Program, and warehouse and fulfillment operations. Compensation is listed as an hourly base rate plus average hourly tips, but the amounts are shown as placeholders and tip averages are not guaranteed.

Requirements

Ability to provide friendly, high-quality customer service and connect with customers.
Ability to adapt, work quickly, and remain kind during busy periods.
Team-oriented approach and willingness to support the crew as needed.
Positive and considerate attitude, including during inclement weather.
Commitment to growth and continuous improvement.
Reliable transportation to arrive on time for scheduled shifts and mandatory meetings.
Ability to be on your feet and move quickly for shifts of up to 10 hours.
Ability to push, pull, lift, or carry up to 65 lbs.
Willingness to complete training, certifications, and knowledge tests.

Responsibilities

Greet customers warmly, make genuine connections, and help ensure each visit is kind and fun.
Help customers understand the menu and discover drinks they may enjoy.
Represent Dutch Bros values through positive and considerate service.
Prepare high-quality drinks efficiently in a busy shop.
Arrive on time for scheduled shifts and mandatory meetings, and communicate availability.
Maintain a tidy workspace and follow food safety standards.
Support coworkers and contribute to the crew’s work.