Broadcast Operations & Media Technology Coordinator

Kaseya Center • Miami, FL

2d

About The Position

The Miami HEAT Media Technology team is hiring a Broadcast Operations & Media Technology Coordinator to serve as an operational and project management resource for the Broadcast Operations & Media Technology department. The role supports planning, coordination, implementation, and ongoing administration of media technology systems, broadcast workflows, equipment management, and departmental initiatives. It acts as a liaison among Broadcast Production, Media Technology, Content, IT, Broadcast Services, external vendors, and league partners, exercising independent judgment to prioritize projects, resolve workflow issues, coordinate technology deployments, manage operational processes, and recommend improvements. The Coordinator works with a high level of autonomy, provides strategic and administrative support to the Director, and helps execute departmental goals, technology initiatives, and live event operations.

The position coordinates departmental operations and projects; supports broadcast operations for games, special events, national broadcasts, remote productions, and league initiatives; and coordinates media technology systems and deployments. It also supports vendor relationships and procurement, develops and maintains training materials and procedures, tracks departmental reporting and analytics, and provides coordination during game-night and live event operations. The Coordinator may represent the department in cross-functional discussions and provide guidance to part-time staff, interns, freelancers, and project stakeholders.

Requirements

• Bachelor's degree in Broadcast Production, Media Technology, Communications, Information Systems, Project Management, or a related field, or equivalent professional experience.
• At least 3 years of experience in broadcast operations, media technology, production operations, project coordination, media asset management, or related fields, or an equivalent combination of education and experience.
• Ability to work evenings, weekends, and holidays as required by event schedules.

Nice To Haves

• Experience in professional sports, live event production, or television broadcast operations.
• Experience supporting technology implementation projects.
• Experience with CatDV, Telestream Vantage, Quantum, EditShare, Avid, Adobe Creative Cloud, or comparable media management platforms.

Responsibilities

• Coordinate day-to-day operations and projects across the Broadcast Operations & Media Technology department.
• Manage project timelines, task tracking, meeting follow-ups, and documentation for departmental initiatives.
• Assist the Director in developing implementation plans for technology projects, workflow improvements, and operational initiatives.
• Monitor project progress and identify risks, conflicts, or resource constraints.
• Maintain department records, project documentation, budgets, and operational reporting.
• Assist with planning and coordination of broadcast operations for home games, special events, national broadcasts, remote productions, and league initiatives.
• Coordinate operational logistics involving technical personnel, freelancers, vendors, and broadcast partners.
• Support the development and maintenance of broadcast operating procedures and technical workflows.
• Serve as a point of contact for internal departments needing broadcast operational support or information.
• Assist with credentialing, access requests, technical coordination, and broadcast facility readiness as needed.
• Coordinate media technology initiatives involving MAM, DAM, archive systems, storage platforms, and workflow automation tools.
• Assist with implementation and testing of software updates, system enhancements, integrations, and new technology deployments.
• Track technology requests, system issues, and enhancement opportunities, and help prioritize solutions and coordinate resolution efforts.
• Facilitate communication between end users, technical staff, vendors, and consultants.
• Maintain technology inventories, user access records, and equipment lifecycle documentation.
• Coordinate relationships with technology vendors, service providers, consultants, and support partners.
• Assist with procurement, including quotes, purchase requests, budget tracking, and invoice reconciliation.
• Schedule vendor meetings, implementation sessions, training opportunities, and support engagements.
• Help ensure vendor deliverables align with departmental priorities and project timelines.
• Coordinate onboarding and training initiatives related to media technology and broadcast workflows.
• Develop, organize, and maintain departmental SOPs, training materials, workflow documentation, and knowledge-base resources.
• Identify opportunities to improve user adoption, training effectiveness, and workflow consistency.
• Serve as a resource for users seeking guidance on departmental systems and processes.
• Maintain departmental reporting related to projects, budgets, equipment inventories, technology usage, and operational performance.
• Compile and analyze data to support planning, budgeting, and decision-making.
• Identify workflow bottlenecks and recommend improvements to increase efficiency and effectiveness.
• Assist with annual departmental planning, capital budget preparation, and technology roadmaps.
• Participate in game-night and event operations as assigned.
• Coordinate media technology and broadcast support needs during live events.
• Monitor active issues, facilitate communication between stakeholders, and help ensure timely resolution of operational challenges.
• Support contingency planning and escalation processes when technical or workflow issues arise.
• Independently prioritize competing operational requests and project demands.
• Evaluate workflow challenges and recommend process improvements.
• Exercise discretion in coordinating resources, managing project timelines, and resolving operational issues.
• Represent the department in meetings and cross-functional discussions when assigned by the Director.
• Provide guidance and direction to part-time staff, interns, freelancers, and project stakeholders in support of departmental objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level