Bridging the Gap (BTG) Director

The Salvation Army • Cambridge, MA

3d • Onsite

About The Position

The Salvation Army’s Cambridge Corps is hiring a part-time, grant-funded Bridging the Gap (BTG) Director. The Director oversees all aspects of the BTG program, including instruction, staff training, active case management, daily operations, and the program’s continued development and growth. The role ensures services address the needs of the at-risk population served by the Cambridge Corps. The position is based at 402 Massachusetts Ave., Cambridge, Massachusetts, and is 24 hours per week. It is non-exempt and pays $20.00–$25.00 per hour; the anticipated hiring rate is around $22.00 per hour, depending on experience and qualifications.

The Director builds community partnerships and referral networks; creates and delivers curriculum and youth activities; provides individualized support and case management; maintains participant records and reporting; supervises staff and volunteers; and coordinates employment, leadership, community service, and recognition opportunities for participants. The role also supports families, collaborates with agencies and Salvation Army departments, and seeks funding to sustain and grow the program.

Requirements

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, Education, or a related field.
• Experience working with teenagers and at-risk populations.
• Experience in case management.
• Experience teaching or running groups.
• Good organizational skills.
• Strong networking skills.
• Confidence, maturity, and flexibility.
• Self-motivation and a high energy level, with the ability to continue developing and growing the program.
• Passion for serving at-risk populations and juvenile justice.

Nice To Haves

• Experience developing and coordinating small youth groups.
• Program development experience.

Responsibilities

• Build and strengthen relationships with community partners and referral sources to support collaboration and consistent referrals.
• Promote the program through presentations, youth-focused meetings, and community events.
• Develop, deliver, and revise engaging daily curriculum and activities aligned with the standardized BTG curriculum and Salvation Army values; coordinate guest speakers and guide staff in curriculum delivery.
• Provide individualized case management and ongoing support to youth, including attending school, court, individual, and hospital meetings as needed; setting goals with youth and families; supporting employment; and connecting participants with community resources.
• Maintain engagement and follow up with youth after program completion to support long-term success and well-being.
• Document each youth’s progress, participation, and outcomes, including follow-up after program completion.
• Maintain complete, accurate, current, and confidential files for youth and families in accordance with program policies.
• Communicate with parents or guardians at least monthly about youth progress, family needs, and possible support or referrals.
• Ensure program statistics, records, and reports are accurate and submitted on time; enter data in SAMS and submit monthly reports and updates, including success stories, to the Massachusetts Bridging the Gap Coordinator.
• Coordinate with agencies and community partners to meet program requirements and deliver services effectively.
• Develop and supervise safe, productive community service opportunities for youth within The Salvation Army.
• Plan and promote graduation ceremonies and other events recognizing participants’ achievements; coordinate invitations and attendance for families and stakeholders.
• Maintain the YouthWorks partnership to provide summer employment for BTG graduates, including identifying eligible youth, developing job descriptions, supporting applications and hiring, and providing training and supervision.
• Work with Salvation Army departments to identify additional job placements and meaningful work experiences for youth.
• Develop the youth leadership team by engaging graduates as leaders and mentors and involving them in the program’s continued success.
• Foster a welcoming, supportive, structured environment and apply positive discipline strategies that encourage appropriate behavior and youth development.
• Participate in recruiting, selecting, onboarding, managing performance, and, when necessary, terminating BTG employees and volunteers under Salvation Army policies.
• Supervise, train, and support the professional development of employees and volunteers; hold staff meetings as needed.
• Research grants, community partnerships, and other potential funding sources to support program sustainability and growth.
• Perform duties in accordance with Salvation Army policies, procedures, and regulations.
• Attend Divisional Bridging the Gap Director meetings when requested.
• Refer people seeking spiritual guidance or support to the appropriate Salvation Army officer.
• Perform other duties consistent with the position’s scope and requirements.

Benefits

• Paid holidays, vacation time, and sick time.
• Employer-funded pension plan; company contributions begin after one year of employment for employees who consistently work 20 or more hours per week.
• Eligibility for supplemental insurance plans, including Voluntary Term Life and AD&D benefits and AFLAC insurance.
• A job with a good purpose.

What This Job Offers

• Job Type: Part-time
• Career Level: Director