Breast Imaging Tracking Coordinator

Baystate Health•Springfield, MA

16h•Onsite

About The Position

The Breast Imaging Tracking Coordinator plays an important role in supporting the quality, accuracy, and coordination of breast imaging services across Baystate Health. This role ensures critical breast imaging information is accurately tracked, reported, and communicated, supporting patients, physicians, radiologists, and clinical teams throughout the care journey. The coordinator will work closely with the Breast Imaging Medical Director, radiology leadership, technologists, physicians, IT, and other members of the care team, making a meaningful impact behind the scenes of patient care.

Requirements

High School Diploma or GED
1–2 years of experience in a professional healthcare environment.
Strong attention to detail.
Excellent verbal and written communication skills.
Ability to work independently while also contributing effectively to interdisciplinary teams.
Self-motivated, dependable, and proactive approach to work.
Basic computer skills and comfort working with data and computer systems.
GED or HiSET (Required)

Responsibilities

Coordinate mammography tracking activities, including patient results, follow-up recommendations, pathology information, and required documentation.
Generate, prepare, and coordinate timely delivery of patient notification letters.
Track and follow up on overdue recommendations and assist with patient and physician notifications.
Maintain accurate data within mammography tracking systems and develop statistical information and reports.
Track biopsy and interventional breast imaging exams and follow-up needs.
Assist with patient call-backs, appointment scheduling, and locating patients when needed — providing compassionate and professional communication.
Partner with the Breast Imaging Medical Director, radiology management, site leaders, and technologists to address important patient notifications and clinical information.
Work with IT to maintain databases, exam names, and related interface codes.
Identify missing history or information needed to support accurate breast imaging studies.
Assist with preparation of quality reports and Breast Health Network quarterly reports.
Prepare data and documentation required for regulatory agencies, inspections, and internal and external assessments.
Support compliance with MQSA standards and established breast imaging guidelines.
Perform other duties as assigned.

Benefits

Excellent Compensation
High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!