Breakfast Attendant | Hampton Inn Taos

SHANER•Taos, NM

1d•Onsite

About The Position

The Breakfast Attendant is responsible for maintaining standards of quality and cleanliness, handling guest complaints to ensure satisfaction, and observing all house and safety rules, food handling procedures, and security procedures. This role involves assisting with inventories and following maintenance and cleaning schedules. The attendant will also perform other duties as assigned.

Requirements

Minimum one year customer service experience.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Nice To Haves

Previous hotel experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Food safety certification preferred.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area.
Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line.
Prepare specified food items at the breakfast bar, replenishing food.
Assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, food handling procedures, and security procedures.
Assist with inventories as scheduled.
Follow maintenance program and cleaning schedule.
Other duties as assigned.