Brand Representative - Tanger Outlet Sevierville, Hollister

Abercrombie & Fitch Co.•Sevierville, TN

1d•Onsite

About The Position

Brand Representatives bring the store experience to life by engaging customers with care, authentically representing the brand, and helping create a welcoming environment. The role suits someone who enjoys connecting with customers, helping them find what they need, and maintaining a well-presented store environment. The position provides attentive customer service and product support, maintains the sales floor, processes purchases and returns, and supports online and in-store order fulfillment. The starting rate is $15 per hour, inclusive of a temporary $1.00 per hour premium from November 22 through December 26, 2026. The starting rate and range may be modified in the future.

Requirements

Ability to create a welcoming and inclusive customer experience.
Comfort working in a dynamic environment while balancing customer engagement and operational tasks.
Strong organizational skills and attention to detail.
Reliability and commitment to consistent attendance.

Responsibilities

Provide warm, welcoming, and attentive service to customers.
Anticipate customer needs, initiate conversations naturally, and offer product support and styling guidance across categories.
Replenish products and maintain a clean, organized, and visually consistent sales environment.
Fold and hang merchandise, maintain sizing, and meet presentation standards.
Accurately and efficiently process purchases, returns, and exchanges while providing a friendly checkout experience.
Support Save the Sale orders, fulfill In-Store Pick-Up orders, and package ship-from-store orders.