Brand Representative - Tanger Outlets Charleston, Hollister

Abercrombie & Fitch Co.•North Charleston, SC

About The Position

The Brand Representative brings the Hollister store experience to life by engaging customers with care, authentically representing the brand, and helping create a welcoming environment. The role involves assisting customers with their needs and maintaining a well-presented store environment. Responsibilities include providing attentive customer service and product support, maintaining and replenishing the sales floor, processing purchases and returns at the cash wrap, and supporting online and omnichannel orders, including Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Requirements

  • Ability to create a welcoming and inclusive customer experience.
  • Comfort working in a dynamic environment while balancing customer engagement and operational tasks.
  • Strong organizational skills and attention to detail.
  • Reliability and commitment to consistent attendance.

Responsibilities

  • Provide warm, welcoming, and attentive service to customers; anticipate needs, initiate natural conversations, and offer product support and styling guidance across categories.
  • Replenish products and maintain a clean, organized, visually consistent sales environment by folding, hanging, sizing, and meeting presentation standards.
  • Accurately and efficiently process purchases, returns, and exchanges while creating a friendly checkout experience.
  • Support omnichannel orders, including Save the Sale orders, In-Store Pick-Up fulfillment, and packaging ship-from-store orders.

Benefits

  • Merchandise discount
  • Flexible schedule
  • Opportunities for career advancement
  • Opportunity to become a brand affiliate
  • Training and development
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