Brand Representative - Valley View Mall, Hollister
Abercrombie & Fitch Co.•Valley View, VA
•Onsite
About The Position
The Brand Representative brings the store experience to life by engaging customers with care, representing the brand authentically, and helping create a welcoming environment. The role involves connecting with customers, helping them find what they need, and maintaining a well-presented store environment. Responsibilities include providing attentive customer service and product or styling guidance, supporting replenishment and sales-floor presentation, processing transactions and returns, and fulfilling online orders through store-based and ship-from-store services.
Requirements
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment while balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
Responsibilities
- Provide warm, welcoming, and attentive service to customers.
- Anticipate customer needs, initiate comfortable and natural conversations, and offer product support and styling guidance across categories.
- Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
- Fold, hang, and size merchandise and ensure presentation standards are met.
- Process purchases, returns, and exchanges accurately and efficiently while providing a positive checkout experience.
- Support Save the Sale orders, fulfill In-Store Pick-Up orders, and package ship-from-store orders.
Benefits
- Merchandise discount
- Flexible schedule
- Opportunities for career advancement
- Opportunity to become a Brand Affiliate
- Training and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
