Brand Representative - Annapolis Mall, Hollister
Abercrombie & Fitch•Annapolis, MD
•Onsite
About The Position
The Brand Representative brings the store experience to life by engaging customers with care, representing the brand authentically, and helping create a welcoming environment. The role involves connecting with customers, helping them find what they need, and maintaining a well-presented store. Responsibilities span customer service and styling support, sales-floor upkeep, checkout operations, and fulfilling online and in-store orders.
Requirements
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment while balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
Responsibilities
- Provide warm, welcoming, and attentive service to customers; anticipate needs, initiate natural conversations, and offer product support and styling guidance across categories.
- Replenish products and maintain a clean, organized, and visually consistent sales environment by folding, hanging, sizing, and meeting presentation standards.
- Accurately and efficiently process purchases, returns, and exchanges while creating a friendly checkout experience.
- Support omni-channel orders by creating Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.
Benefits
- Merchandise discount
- Flexible schedule
- Career advancement opportunities
- Opportunity to become a Brand Affiliate
- Training and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
