Brand Producer, Link

Stripe

About The Position

This is an individual contributor role embedded directly within the Link brand team. You'll be the sole producer for Link, owning the full scope of creative operations end-to-end. You will be responsible for leading creative operations and creative production across our consumer brand Link, in close partnership with the Link Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you'll be focused on the 10,000 foot view of the program, and at other times you'll be working side-by-side with the creative team overseeing execution of every design detail during production.

Requirements

6+ years of experience in similar roles and industries
Think users first — understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
Can manage the operational business of the team — budgets, resourcing, and program rhythm — while maintaining a clear point of view on where the program is headed and what it needs to get there
Can demonstrate strong design sense and deep production experience across multiple asset types: brand systems, web and digital surfaces, motion and animation, email templates, standardized reusable assets, and integrated campaigns
Actively use AI tooling in your day-to-day production work — for scheduling, workflow management, asset scaling, and operational efficiency — and have experience building or implementing AI systems that others on your team can adopt
Have experience operating in an in-house brand environment, not just agency or consultancy contexts, and understand the constraints that come with it: no dedicated bench, shared XFN resources, and direct accountability to a single creative leader rather than a client relationship
Proven excellence in producing creative systems that are optimized for scale and growth
Highly detail oriented and excel at simplifying complexity
Strong track record successfully influencing outcomes both internally and with agency partners
Can balance optimizing for speed and quality, with high craft and quality creative work
Are persuasive in explaining your work, process, and decisions
Excellent organization and presentation skills, and excel in written and verbal communication
Are passionate about Stripe's mission

Responsibilities

Lead all Link brand program management, including roadmap development, budget oversight, and project scoping, timelines, and resourcing
Manage a high volume of simultaneous projects, ranging from small to large scale, and across surfaces — creative strategy, web, digital, social, brand systems, integrated campaigns, and email
Scale and evolve Link brand design systems in partnership with the Link Creative Director; continuously refine processes to keep pace with the work and reduce friction for the team
Partner closely with the XFN Design teams to ensure smooth execution, alignment and integration of design systems across all surfaces
Drive clarity and alignment with leadership, creatives, XFN partners, and external agencies
Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
Source, onboard, and oversee external creative agencies
Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
Handle challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team
Uphold and advocate for design quality with cross-functional teams and vendors
Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes