Brand Manager

GigaBrands • Austin, TX

17h • Remote

About The Position

GIGABRANDS is a fast-growing, full-service Amazon agency managing 50+ brands. We combine neuromarketing, AI-powered strategy, and deep Amazon expertise to help eCommerce brands dominate their categories. We are focused on client ROI and delivering measurable, meaningful results. Over the past three years, GIGABRANDS has experienced phenomenal growth and is quickly becoming a recognized leader in the Amazon agency space. We are a truly full-service operation - PPC, SEO, catalog management, creative, and brand strategy, all under one roof, all executed by a team that genuinely cares about outcomes. Our culture is built on six core values: Be a Moral Human, Improve 1% Daily, Extreme Ownership, Solve Problems, Don't Create Them, Make an Impact, and Fail Fast & Fail Forward. These values are recited, discussed, and applied at the start of every Pod Meeting.

Requirements

• 3–5 years of experience in brand management, account management, or eCommerce marketing
• Hands-on Amazon experience — PPC, SEO, catalog management, and creative optimization (this is non-negotiable)
• Proven track record managing multiple client relationships simultaneously and delivering measurable results
• Strong leadership skills — comfortable directing cross-functional teams across different functions and time zones
• Exceptional organizational skills with a systematic approach to task management, reporting, and follow-through
• Excellent communicator — confident presenting to clients, writing clear strategic briefs, and running structured meetings
• Experience with ClickUp, Asana, Trello, or similar project management platforms
• Ability to thrive in a fast-paced, entrepreneurial, client-facing environment with a growth mindset
• Self-starter mentality — you bring solutions, not just problems

Nice To Haves

• Agency background with multi-brand or multi-client account experience
• Familiarity with Notion, tl;dv, Google Gemini, Helium 10 and Data dive
• Experience with the Eisenhower Matrix or similar prioritization and delegation frameworks
• Prior experience mentoring or managing junior team members

Responsibilities

• Own all client communication - every email, every Slack thread, every meeting.
• Manage 10-15 Amazon brands with a relentless focus on growth, retention, and proactive communication.
• Proactively develop and communicate account strategy — don't wait for clients to ask.
• Review all reports, decks, and deliverables from your PPC Specialist and Account Manager before they reach the client.
• Track and report on sales targets and growth KPIs every week. Flag fiscal concerns — budget overruns, underperformance, missed targets — immediately.
• Maintain 30/60/90 day goals for each account and drive progress with clarity and urgency.
• Proactively share wins with clients.
• Build relationships beyond performance metrics — know your clients' business goals, team dynamics, and stressors.
• If a client goes silent, follow up. Call and text if needed.
• Lead your Pod — Account Manager, PPC Specialist, and Graphic Designer — with clarity and accountability.
• Delegate tasks in ClickUp with start date, end date, time estimate, and priority level clearly defined for every task.
• Triage all incoming requests before routing to the team — protect your Pod's focus time.
• Conduct biweekly Pod-level check-ins to align on account health, priorities, and capacity.
• Handle capacity planning for your entire Pod, not just your own workload.
• Mentor and support Junior Brand Managers and Account Managers as the team grows.
• Model core values in every interaction — you set the tone for your Pod.
• Maintain immaculate ClickUp boards at all times — every task logged, every deadline tracked, every board actively followed up on.
• Log every task — internal meetings, external meetings, recurring audits, ad hoc requests with start date, due date, time estimate, and priority level.
• After every client meeting, convert all notes and action items into ClickUp tasks before EOD.
• After daily Slack and email reviews, add any new ad hoc tasks to ClickUp with time estimates by EOD.
• Schedule all recurring tasks (internal meetings, external meetings, regular audits) in ClickUp at the start of each week.
• Centralize all client data, strategy notes, and decisions in agreed tools , ClickUp, Notion, and the Central Brain.
• Use the Eisenhower Matrix to distinguish urgent vs. important tasks and delegate accordingly.
• Ensure all meeting recordings are captured via tl;dv, with notes processed through Google Gemini.
• Implement at least one process automation or workflow improvement per week, find the 1% every time.
• Analyze new strategies, document results, and share learnings with your Pod.
• Prepare for every meeting: review the deck, confirm all previous action items are addressed in the update, and brief your AM and PPC Specialist on strategy and logic before the call.
• Run post-meeting follow-up: create all ClickUp tasks before EOD, assign to correct Pod members with dates and time estimates, send a client follow-up summary where appropriate, and update the 30/60/90 day goal tracker.
• Participate in "husks" - GIGABRANDS' internal team-building and peer development sessions where you collaborate with peers and learn from senior leaders.
• Attend and actively contribute to weekly upskilling classes; Senior Brand Managers take on a mentoring role to support the broader team.
• Read and apply frameworks from Extreme Ownership by Jocko Willink and Own Your Day, Own Your Life by Aubrey Marcus — these are part of how we operate, not optional reading.
• Embrace expanded responsibilities as the company scales.

Benefits

• Real ownership — a meaningful client portfolio where your decisions directly drive growth
• Structured career path toward Brand Director and senior leadership roles
• Weekly upskilling sessions and internal husks to keep you growing every week
• A values-driven culture built on trust, accountability, and continuous improvement
• Access to a leadership framework built around Extreme Ownership and high-performance habits
• Remote-first, full-time position aligned with US working hours
• Be part of a fast-growing agency making serious waves in the Amazon ecosystem

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed