Brand Experience Coordinator
About The Position
At NorthBay Health, the Brand Experience Coordinator plays an important role on the Marketing and Brand team, supporting the systemwide First Impressions program, a highly visible initiative that helps ensure every NorthBay Health facility presents a clean, welcoming, professional, and on-brand environment. This role supports the Manager, Brand Experience in maintaining consistent brand and facility standards across hospitals, ambulatory centers, specialty clinics, and corporate locations. The coordinator is responsible for organizing audits, tracking compliance, coordinating follow-up actions, and helping ensure that each site meets the organization’s expectations for quality, appearance, safety, and brand consistency. Because the First Impressions program touches every location in the health system, this role works closely with leaders across Marketing, Facilities, Operations, Patient Experience, and site leadership, and has visibility across multiple departments and campuses. In addition to supporting the First Impressions program, this role may assist with signage and environmental branding projects as assigned, helping ensure that NorthBay Health’s physical spaces consistently reflect the organization’s mission, values, and commitment to excellence.
Requirements
- Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.
Responsibilities
- Supporting the systemwide First Impressions program.
- Maintaining consistent brand and facility standards across hospitals, ambulatory centers, specialty clinics, and corporate locations.
- Organizing audits.
- Tracking compliance.
- Coordinating follow-up actions.
- Helping ensure that each site meets the organization’s expectations for quality, appearance, safety, and brand consistency.
- Assisting with signage and environmental branding projects as assigned.
Benefits
- medical, dental, and vision insurance
- life, disability, and long-term care coverage
- paid time off including vacation, sick leave, holidays, and bereavement
- a 403(b) retirement plan with employer match
- education reimbursement for eligible roles
- professional development and training programs
- Employee Assistance Program
- wellness programs
- recognition programs
- shift differentials
- market-based compensation review and increases subject to approval and organizational performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
