Entry Level Brand Ambassador

Tidewater Consulting•Gainesville, FL
•$62,000 - $72,000

About The Position

Tidewater is seeking an entry-level Brand Ambassador to join its growing Customer Service team in the greater Atlanta area. The role supports the sales and marketing division by meeting directly with consumers, identifying their needs, and building trust in the company’s brand. The ideal candidate has face-to-face customer service experience, strong multitasking and follow-up skills, and a professional, positive, and coachable approach.

Requirements

  • Six months to one year of face-to-face customer service experience.
  • Trustworthiness, professionalism, and a strong moral compass.
  • Proven organizational skills and attention to detail.
  • Ability to implement new ideas and deliver solutions quickly.
  • A coachable, positive attitude and a student mentality.

Nice To Haves

  • Experience in customer service, client relations, consulting, communication, teamwork, leadership, entrepreneurship, entry-level management, restaurants, sports, marketing, account management, brand management, outreach, liaison work, campaigns, products, training, or related areas.

Responsibilities

  • Acquire and maintain a network of sources to identify new customers.
  • Communicate directly with customers to identify and understand market needs.
  • Demonstrate product or service functions and uses to secure and close new accounts.
  • Meet revenue goals and sales quotas.
  • Uphold company and brand standards and promote client satisfaction through transparency.
  • Respond to and resolve issues that arise throughout the sales cycle and service contract.
  • Maintain contact with existing and former customers, recommend relevant enhancements and upgrades, and follow up on referrals.
  • Maintain daily reports of activities, orders, sales, and team or territory standing.
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