Urban Outfitters Brand Ambassador

Urban Outfitters•Irvine, CA

17d•Onsite

About The Position

Brand Ambassadors bring Urban Outfitters to life through personal style, genuine customer connections, and enthusiasm for pop culture. They create an authentic, fun, and distinctly UO shopping experience while staying informed about product drops, trends, and store and online activity. The role includes engaging customers, supporting different shopping methods with in-store technology, and helping maintain an inspiring, organized, on-brand store. Team members should be adaptable, collaborative, and ready to learn and contribute wherever needed.

Requirements

Genuine love for Urban Outfitters.
Confidence expressing personal style and creativity.
People-first mindset and enjoyment of meeting and helping others.
Collaborative attitude and positive energy.
Comfort working in a fast-moving, ever-changing environment.
Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

Experience in retail or customer service is a plus, but not required.

Responsibilities

Express individuality, creativity, and personal perspective while representing the Urban Outfitters brand.
Stay informed about product drops, trends, and activity in-store and online.
Engage customers in authentic conversations and share information about exclusive drops and promotions.
Share enthusiasm for products and help create memorable customer experiences.
Maintain an inspiring, organized, easy-to-shop space through restocking and styling displays.
Use in-store technology to support customers shopping in-store, online, or through a combination of methods.
Adapt to changing needs, try new things, and help wherever needed.
Support teammates, share ideas, and contribute to a positive store environment.