Urban Outfitters Brand Ambassador

Urban Outfitters•Sarasota, FL
•Onsite

About The Position

The Brand Ambassador brings Urban Outfitters to life by creating authentic, fun, and distinctive customer experiences through personal style, creativity, and enthusiasm for pop culture and trends. The role involves connecting with customers, sharing product and promotion information, helping keep the store inspiring and easy to shop, and supporting customers with in-store technology across shopping channels. Brand Ambassadors collaborate with their team, remain flexible, and learn as store needs change. The position is located at 140 University Town Center Dr, Sarasota, Florida, 34243. Starting pay is USD $15.00 per hour.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service is a plus, but is not required.

Responsibilities

  • Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, inform them about exclusive drops and promotions, and share enthusiasm for products.
  • Help maintain an inspiring, organized, easy-to-shop store by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store or online.
  • Remain open to trying new tasks, helping where needed, and learning as the job changes day to day.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling
  • Employee discount on UO products
  • Opportunities to grow within the brand
  • Hands-on experience with fashion, culture, and retail
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Paid time off (PTO)
  • Retirement savings
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