Urban Outfitters Brand Ambassador

Urban Outfitters • Irvine, CA

13d • Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life by connecting with customers through personal style, creativity, and an interest in pop culture. They create authentic and enjoyable shopping experiences, stay informed about products, trends, and in-store and online activity, and help maintain an inspiring, organized, and on-brand store. They use in-store technology to support customers shopping across channels, adapt to changing needs, and contribute positively to a collaborative team. Retail or customer service experience is helpful but not required.

Requirements

• Genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• People-first mindset and enjoyment of meeting and helping others.
• Collaborative attitude and positive energy.
• Comfort in a fast-moving, changing environment.
• Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

• Experience in retail or customer service.

Responsibilities

• Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and in-store and online activity.
• Engage customers in authentic conversations, inform them about exclusive drops and promotions, and share enthusiasm for products.
• Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
• Use in-store technology to support customers shopping in-store or online.
• Remain open to new tasks, adapt to changing needs, and learn on the job.
• Support teammates, share ideas, and contribute to a positive store environment.

Benefits

• Flexible scheduling.
• Employee discount on UO products.
• Opportunities to grow within the brand.
• Hands-on experience with fashion, culture, and retail.
• Medical, dental, and vision benefits.
• PTO.
• Retirement savings.
• Comprehensive perks and benefits; availability and eligibility may depend on location and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed