Brand Ambassador, Phoenix (Cannabis)

Baked Bros•Phoenix, AZ

About The Position

The Brand Ambassador is the face, voice, and energy of Baked Bros™ in the field, representing the brand at dispensaries, events, and community activations across Arizona. The role focuses on creating memorable experiences, building customer and retail-partner loyalty, educating retail staff and consumers, and delivering high-impact presentations. The ambassador works independently much of the time and drives a company vehicle or, at times, a personal vehicle. They also report field insights to help sales and marketing teams succeed. This is a full-time position paying $25 to $28 per hour, based on experience. The regular schedule is Tuesday through Saturday, 9 AM to 6 PM, with some Sundays, nights, and major retail holidays required for events. Physical requirements include standing for up to eight hours and lifting up to 50 pounds, with or without reasonable accommodation.

Requirements

  • Be at least 21 years old.
  • Have an Arizona Facility Agent card or be willing to obtain one at personal expense (about $350).
  • Have a valid driver's license, current personal auto insurance, and a driving record approved by the company's insurer.
  • Be able to lift 50 pounds and stand for eight hours, with or without reasonable accommodation.
  • Be available Tuesday through Saturday, plus some Sundays, nights, and major retail holidays.
  • Be reliable and able to work independently.
  • Be comfortable starting conversations with strangers, building authentic relationships, and representing a brand confidently.
  • Be open to feedback, take ownership of actions and results, and balance professionalism with a personable approach.
  • Demonstrate positivity, enthusiasm, creativity, and resourcefulness.

Responsibilities

  • Represent the brand at retail visits, events, and community activations in accordance with Baked Bros™ standards, values, and mission.
  • Educate and train retail staff to promote Baked Bros™ products and drive sales.
  • Engage consumers through events, in-store activations, and guerrilla marketing to build loyalty and advocacy.
  • Deliver high-impact presentations at staff trainings, events, and community outreach activities.
  • Create memorable, brand-aligned experiences for customers and partners.
  • File a field report immediately after every visit and interaction, capturing consumer behavior, competitor activity, and market trends for sales and marketing leadership.
  • Manage event logistics from setup through breakdown, maintaining a clean, professional, and compliant presentation.
  • Maintain expert-level product and industry knowledge, including current cannabis regulations, product details, and brand updates.
  • Safely transport and handle products and materials, including loading and unloading items up to 50 pounds, and keep the vehicle organized and clean.
  • Follow standard operating procedures and Arizona cannabis regulations during activations, trainings, and interactions.
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