Brand Ambassador, Contract

American Standard•San Francisco, CA

About The Position

The Brand Ambassador Consultant serves as an independent field representative for the Sell, Furnish, and Install (SF&I) program across designated retail partner locations. This contract engagement focuses on driving program revenue, generating qualified customer leads, and supporting territory growth through field-level awareness and relationship initiatives. The role builds relationships with retail store management, department leads, and associates; delivers product education and training; promotes the SF&I program; engages and qualifies prospective customers; and supports lead capture and scheduling. The consultant also manages promotional displays and materials, provides support at special promotions and retail events, determines an effective territory visit routine, maintains visit and performance records, submits progress reports, and monitors collateral inventory. The position requires frequent daily travel across assigned retail locations, with coverage extending up to two to three hours from the home location. Periodic weekend event attendance is based on promotional schedules. Compensation is $20.00 per hour, with an incentive bonus program.

Requirements

High school diploma or equivalent.
One to three years of experience in retail operations, sales, customer service, field marketing, lead generation, account management, or a related field.
Reliable transportation, a valid driver’s license, and proof of insurance.
Willingness to travel regularly throughout the territory, including frequent daily travel across assigned retail locations up to two to three hours from the home location.
Excellent written, verbal, and interpersonal communication skills.
Strong ability to deliver group training and build professional trust quickly.
Ability to work independently, manage time effectively, and prioritize competing tasks.
Availability to work evenings, weekends, and special store events as needed.
Ability to lift and transport promotional materials and remain standing or walking for extended periods.
Ability to pass a drug screen and any required SF&I background checks.

Responsibilities

Establish and maintain professional relationships with retail store management, department leads, and store associates.
Represent the SF&I program professionally at designated retail locations to build trust and brand awareness.
Identify and implement opportunities to improve program visibility and store-level engagement.
Obtain store leadership sign-off or visit verification when required for performance invoicing.
Deliver product knowledge education sessions to store associates and leadership teams.
Educate store personnel about product features, promotional offerings, financing structures, and lead qualification criteria.
Distribute approved promotional and educational materials.
Assess location-specific knowledge gaps and tailor educational support accordingly.
Promote SF&I program offerings at assigned retail sites.
Identify, engage, and qualify prospective customers interested in SF&I solutions.
Capture accurate customer lead data and transmit it to designated scheduling or call-center systems.
Direct-schedule interested customers with designated sales representatives when appropriate.
Set up, maintain, and manage promotional displays and informational materials during field activities.
Provide vendor support during special promotional periods, weekend campaigns, and designated retail events.
Provide field observations about consumer trends and territory growth opportunities.
Plan and execute an effective store visit routine across the agreed-upon territory.
Maintain complete records of store visits, activities, and key performance deliverables.
Provide recommendations to support the growth and optimization of the SF&I initiative.
Submit periodic progress reports covering completed deliverables, territory performance, and lead volume.
Maintain supporting records for store visits as required for billing and service verification.
Monitor and request marketing collateral inventory needed to support designated stores.