Brand Ambassador

Lava Island•Manchester, CT
•$20 - $22

About The Position

Lava Island is hiring a Brand Ambassador to introduce local families to its indoor play parks and build awareness as the company opens new locations. The role is primarily community-based, with the ambassador meeting families and partners where they already gather and offering first experiences of Lava Island. The Brand Ambassador visits local businesses and community groups, participates in events, supports local nonprofits, and hosts events at the park. They welcome families and partners, maintain relationships through follow-up, coordinate with the park GM, and track and report on outreach activity. Scheduling and email are handled by the Lead, allowing the ambassador to focus on in-person engagement. This is a flexible, part-time role with a schedule built around community events. The position requires availability for evenings and weekends and is based in or near Manchester, Connecticut.

Requirements

  • Experience in a customer-facing role such as hospitality, events, retail, sales, or community outreach.
  • Comfort approaching people and representing a brand in public.
  • Availability for evenings and weekends.
  • Live in or near Manchester, Connecticut.
  • Valid driver’s license and reliable transportation.
  • Ability to stand and walk for long periods, work outdoor events, and carry event supplies up to 25 lbs.
  • Ability to pass a background check.
  • Warm, outgoing, generous, self-starting, reliable, and curious approach to work.

Nice To Haves

  • Connections in local mom groups, homeschool groups, schools, churches, or businesses.
  • Experience with a family-focused brand or event promotions.
  • Bilingual in English and Spanish.

Responsibilities

  • Visit local businesses and places where families spend time.
  • Connect with mom groups, homeschool networks, schools, and churches.
  • Offer first experiences of Lava Island in targeted ways.
  • Represent Lava Island at farmers markets, fairs, and street events.
  • Support local nonprofits in mutually beneficial ways.
  • Host in-park events that make family time easier and more fun.
  • Welcome families and partners brought in through outreach.
  • Follow up with partners to maintain relationships.
  • Work closely with the park GM and keep them informed.
  • Track outreach activity and share what is and is not working.

Benefits

  • Flexible, part-time schedule built around community events.
  • Most work takes place in the community rather than at a desk.
  • Lead handles scheduling and email so the ambassador can focus on people.
  • Opportunity to grow as the team expands with new parks.
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