Part Time Brand Ambassador, Beverly Hills

Lucid Motors•Beverly Hills, CA

20d•Onsite

About The Position

Lucid is seeking a part-time Brand Ambassador for its Beverly Hills studio. The role focuses on creating a welcoming, elevated experience for studio guests, building connections with the Lucid brand, and introducing customers to electric mobility. Brand Ambassadors are often the first point of engagement and also support daily studio operations. The position typically involves 20–25 hours per week and requires flexible availability, including evenings, weekends, holidays, and extended holiday mall hours. The role includes welcoming guests, addressing general inquiries, scheduling test drives, assessing customer needs, recommending suitable vehicles, and directing promising leads to Sales Specialists. The Brand Ambassador also explains Lucid vehicles and services, records customer interactions in Salesforce, supports order-related processes, and helps keep the studio and its vehicles ready for guests. The position pays $23 per hour. Candidates must be at least 18 and have a high school diploma or GED, a valid driver’s license, and authorization to work in the United States; visa sponsorship is unavailable. Physical requirements include twisting, bending, squatting, reaching, and standing for extended periods, with or without reasonable accommodation. Where permitted by law, a drug test and background check are conditions of employment. Drivers under 21 must have held a driver’s license for at least three years and complete Lucid training upon hire. Candidates must be able to obtain applicable state DMV licensing.

Requirements

Exceptional interpersonal and communication skills.
Passion for delivering outstanding customer experiences.
Experience in a customer-facing environment, such as retail, hospitality, or food service.
Patience, professionalism, and adaptability in a dynamic retail setting.
Interest in electric vehicles and enthusiasm for building the Lucid brand.
Flexible availability, including extended holiday mall hours, holidays, and weekends.
At least 18 years old.
High school diploma or GED.
Authorized to work in the United States; visa sponsorship is not available.
Ability to twist, bend, squat, reach, and stand for extended periods, with or without reasonable accommodation.
Valid driver’s license with no suspensions within the past year.
Drivers under 21 must have held a driver’s license for at least three years and complete Lucid training upon hire.
Ability to obtain appropriate state DMV licensing, where applicable.
Successful completion of a drug test and background check where permitted by law.

Nice To Haves

Prior experience with a CRM tool such as Salesforce is highly preferred.

Responsibilities

Welcome studio guests, answer general inquiries, and schedule test drives.
Capture customer leads and interactions in Salesforce CRM.
Assess customer needs, including budget, preferences, and timing.
Recommend vehicles suited to customer needs.
Refer high-potential leads to Sales Specialists.
Direct guests to the appropriate next step in their customer journey.
Develop knowledge of the Lucid brand, vehicles, and services.
Explain vehicle features, specifications, and pricing to encourage customer consideration.
Provide operational support, including order paperwork and clarifying order or vehicle status.
Support studio operations, including opening and closing checklists.
Keep test-drive and showcase vehicles clean, charged, and ready.
Assist with facility needs, including refreshments and maintenance requests.
Support day-to-day studio operations as needed.