Seasonal Brand Ambassador (Full time, Beverly Hills)

Diptyque Paris•Beverly, MA

13h•Onsite

About The Position

As a Brand Ambassador for Diptyque Distribution LLC., you will represent the luxury fragrance and home goods brand, embody its elegance and storytelling, engage customers, share the stories behind its products, and drive sales through exceptional service and brand expertise. This is a seasonal role in Beverly Hills.

Requirements

Proven experience in luxury retail, sales, or customer service; experience in beauty, fragrance, or home goods is preferred.
Exceptional interpersonal and communication skills, with the ability to connect with diverse clientele.
Genuine passion for luxury products and understanding of the Diptyque brand aesthetic.
Strong sales acumen and a results-oriented mindset.
Ability to work flexible hours, including weekends, evenings, and holidays.
Excellent presentation and grooming standards.
Proficiency in English.
High school diploma or equivalent.
Ability to stand for extended periods and lift up to 20 pounds.

Nice To Haves

Experience in beauty, fragrance, or home goods.
Additional language skills.
A college degree.

Responsibilities

Represent Diptyque professionally and enthusiastically, reflecting the brand’s image and values.
Engage customers with personalized consultations and an immersive brand experience.
Educate customers about Diptyque’s products, ingredients, history, and unique selling propositions.
Meet individual and team sales targets through customer interaction and upselling or cross-selling.
Maintain visual merchandising standards and display products according to brand guidelines.
Assist with inventory management, including receiving, stocking, and organizing products.
Process sales accurately and efficiently using POS systems.
Gather customer feedback and market insights and communicate them to management.
Participate in special events, promotions, and training sessions as required.
Build and maintain customer relationships to foster brand loyalty.
Perform other tasks assigned by a manager.