Urban Outfitters Brand Ambassador

Urban Outfitters•Natick, MA
•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life through personal style, authentic customer connections, and enthusiasm for pop culture. They help create a fun, genuine shopping experience while staying current on product drops, trends, and in-store and online activity. The role is based at 1245 Worcester St, Natick, Massachusetts, 01760.

Requirements

  • A genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • A people-first mindset and enjoyment of meeting and helping others.
  • A collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, share information about exclusive drops and promotions, and enthusiastically discuss products.
  • Help keep the store inspiring, organized, easy to shop, fresh, and on-brand through restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or across channels.
  • Adapt to changing needs, try new tasks, and learn on the job.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical, dental, and vision benefits, subject to location and employment-status availability and eligibility.
  • Paid time off (PTO), subject to location and employment-status availability and eligibility.
  • Retirement savings, subject to location and employment-status availability and eligibility.
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