Brand Advocate Analyst
About The Position
As the Brand Advocate Analyst on the Enterprise Product Management team, you’ll analyze Best Buy’s category performance and identify opportunities for improvement. You’ll partner with a vendor and internal teams to drive positive customer experiences and increase Best Buy’s customer satisfaction, revenue and market share. You’ll contribute to content strategy, guidelines and best practices while identifying industry trends. This role is hybrid, which means you will work some days on site at the Best Buy location listed on this posting and some days virtually from home or another non‑Best Buy location. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.
Requirements
- 1 year of experience in e-commerce, retail, marketing, merchandising, data analytics, or demand planning
- 1 year of analytical and problem-solving experience
- Intermediate proficiency in Microsoft Office: Abilities to include v-lookups, pivot tables and formulas
- Proven ability to influence without authority
Nice To Haves
- 2 years of experience in e-commerce, product content management, or data management
- 2 years of basic data analysis experience with the ability to provide recommendations
- 2 years of vendor/third party relationship management
- Experience presenting to various levels within an organization
Responsibilities
- Deliver engaging, differentiated brand content on behalf of your assigned vendor that meets Best Buy’s style guide standards
- Offering industry expertise in product data and digital experiences
- Provide updates on product attributes, asset management and digital experiences throughout the product lifecycle
- Analyze content performance provide recommendations to enhance customer experience, improve conversion and grow incremental revenue
- Escalate any issues or non-compliance situations through the appropriate channels
- Maximize performance through effective partnerships and collaboration among peers and cross-functional teams.
Benefits
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
- Different types of leaves of absence (LOA) and potential pay sources
- Intermittent or reduced-schedule leave
- Paid time off (vacation or PTO)
- Various forms of incentive pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
