Brand (Account) Coordinator

Creator Match

About The Position

Creator Match is a full-stack creator marketing agency that develops creator programs for technology brands, supporting campaigns from strategy through execution. The Brand (Account) Coordinator owns campaign administration and data coordination across assigned accounts, providing the operational foundation for client- and creator-facing teams. The role works closely with Account Managers, Account Associates, Creator Marketing Managers, and Creator Coordinators. Responsibilities include setting up and maintaining campaign systems and documentation; tracking creator contracts, deliverables, timelines, live posts, and performance data; preparing and maintaining data used in reporting; and keeping campaign records accurate from onboarding through wrap. The coordinator identifies missing, inconsistent, or outdated information and flags it to the appropriate owner. The role is not the primary owner of client relationships, creator strategy, or creator communication. Creator Match describes the work environment as fast-paced and high-stress, with long hours, frequent multitasking, and often-required weekend work. The company runs lean and expects team members to take ownership, adapt to changing needs, and support one another. The role may also contribute to process improvements, standardization of workflows, and broader operational initiatives.

Responsibilities

Set up and maintain campaign trackers, Google Drive folders, Slack channels, canvases, Todoist boards, and related campaign systems.
Keep campaign documentation organized, accurate, accessible, and current throughout the campaign lifecycle.
Update campaign records as decisions, deliverables, and timelines change; conduct regular tracker and documentation hygiene checks.
Identify missing, inconsistent, or outdated campaign information and flag it to the appropriate owner.
Support campaign setup and administrative handoffs between teams.
Track creator contract status, deadlines, executed agreements, and required campaign documentation; audit records and flag missing information.
Coordinate with internal teams when contract information is incomplete and maintain records for long-term or ongoing campaign arrangements.
Update campaign trackers with creator status, confirmed creators, live-post information, dates, milestones, pacing, and deliverables.
Build and maintain preliminary campaign performance data sheets and enter post-level performance data as content goes live.
Identify data gaps or inconsistencies and escalate them before they affect reporting.
Prepare and maintain data used for campaign performance reporting and support campaign wrap reports and performance summaries.
Track boosting and end-of-boosting dates where applicable, and enter performance information consistently and on schedule.
Respond to internal data requests and maintain clean historical campaign records for future analysis.
Collaborate with Account Managers, Account Associates, Creator Marketing Managers, Creator Coordinators, finance, operations, and other internal teams to keep campaign information consistent across systems.
Provide accurate campaign status and documentation and support administrative coverage when needed.
Contribute to process improvements, standardize campaign documentation and recurring workflows, and support broader operational initiatives as assigned.