Branch Support Specialist

Allied Universal • Aurora, CO

10d • Onsite

About The Position

Allied Universal is hiring an in-person Branch Support Specialist to provide hands-on branch-level administration. The specialist is the primary contact for branch management on general benefits issues, payroll discrepancies, compliance reporting, uniform and equipment management, and unemployment claims. The role works with Corporate Human Resources, Payroll, Corporate Benefits, and the Corporate Leave of Absence department to support employees and maintain accurate records.

Requirements

• High school diploma or equivalent.
• Prior work experience in a professional administrative environment.
• Ability to focus and multitask in a busy environment.
• Ability to handle stressful situations calmly and professionally.
• Effective management skills, including coordinating with employees with diverse personalities and engaging them to perform at optimum levels.
• High proficiency and full functionality in Microsoft Office applications, and ability to use available office management technology effectively.
• Ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.

Nice To Haves

• College degree in business, human resources, or a related field of study.
• Human resources and/or recruiting experience.
• Experience using iCIMS or another Applicant Tracking System.
• Experience using WinTeam or another Human Resources Information System.
• Experience using DOMO or another business intelligence tool.

Responsibilities

• Maintain employee personnel, medical, and benefit files, as well as branch I-9 files in accordance with company and legal policies.
• Assist Corporate Human Resources with annual open enrollment and answer benefit questions or coordinate with Corporate Benefits to obtain answers.
• Administer the company uniform program, including sizing, issuing and collecting uniforms, coordinating replacements, and maintaining related paper and electronic files.
• Support workers’ compensation claims by issuing and obtaining paperwork, collecting statements, and coordinating with Corporate Human Resources regarding doctor’s notes and return-to-work programs.
• Receive initial leave-of-absence notices and requests from employees and supervisors, coordinate with the Corporate LOA department, provide initial information, and oversee related paperwork.
• Maintain post-hire WinTeam data entry and coordinate with Payroll to ensure changes are completed properly; respond to questions as needed.
• Receive inquiries from outside vendors regarding unemployment claims.
• Conduct HR-related audits under the direction of Corporate Human Resources and process weekly reports.
• Coordinate employee relations programs under the direction of Corporate Human Resources.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED