Branch Support Specialist

Allied Universal • Aurora, CO

1d • Onsite

About The Position

Allied Universal is hiring a Branch Support Specialist for an in-person role. This hands-on position provides branch-level administration and serves as the primary contact for branch management on general benefits issues, payroll discrepancy resolution, compliance reporting, uniform and equipment management, and unemployment claims. The role also supports employee records, workers’ compensation, leave administration, HR audits, and employee relations programs, coordinating with Corporate Human Resources and other departments as needed. The position pays $23.45 per hour and is not available for remote work.

Requirements

• High school diploma or equivalent.
• Prior work experience in a professional administrative environment.
• Ability to focus and multitask in a busy environment.
• Ability to handle stressful situations calmly and professionally.
• Effective management skills, including coordinating with employees with diverse personalities and engaging them to perform at optimum levels.
• High proficiency and functionality in Microsoft Office applications and ability to use available office management technology effectively.
• Ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.

Nice To Haves

• College degree in business, human resources, or a related field of study.
• Human resources and/or recruiting experience.
• Experience using iCIMS or another Applicant Tracking System.
• Experience using WinTeam or another Human Resources Information System.
• Experience using DOMO or another business intelligence tool.

Responsibilities

• Maintain employee personnel, medical, and benefit files, and maintain branch I-9 files in accordance with company and legal policies.
• Assist Corporate Human Resources with annual open enrollment; answer initial benefit questions or work with corporate benefits to identify answers.
• Administer the company uniform program, including sizing, issuing and collecting uniforms, assisting with replacements, and maintaining related paper and electronic files.
• Assist with workers’ compensation claims by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return-to-work programs.
• Receive initial notices from employees and supervisors about leave-of-absence requests or needs, coordinate with the Corporate LOA department, provide initial information, and oversee related paperwork.
• Maintain post-hire WinTeam data entry and coordinate with Payroll to ensure changes are completed properly; respond to questions as needed.
• Receive inquiries from outside vendors regarding unemployment claims.
• Conduct HR-related audits monthly under the direction of Corporate Human Resources and process weekly reports.
• Coordinate employee relations programs under the direction of Corporate Human Resources.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED