Branch Supervisor - Morrisville Plaza
About The Position
Union Bank is a Vermont-based, community-focused bank founded in 1891. The Branch Supervisor provides excellent customer service across the full range of retail banking services offered at the assigned branch. This branch leadership role oversees day-to-day operations, ensures compliance, and supports customer experience and growth objectives. When the Branch Manager is absent, the Branch Supervisor runs the branch, manages teller and platform operations, and handles customer escalations. The role requires thorough knowledge of the bank’s products and services and appropriate cross-selling to meet customer needs. The position is full-time at the Morrisville Plaza branch. The listed pay range is $22.00–$26.00.
Requirements
- Demonstrated ability to provide excellent customer service.
- A minimum of 3 years of banking experience is preferred.
- Demonstrated cross-selling skills.
- Mathematical and computer aptitude.
- Ability to keep up to date with deposit products and services.
- Ability to keep up to date with applicable regulations and bank procedures.
Nice To Haves
- Completion of a Principles of Banking course is suggested.
Responsibilities
- Provide excellent customer service for the full array of retail banking services offered at the assigned branch.
- Oversee day-to-day branch operations and ensure compliance.
- Support customer experience and growth objectives.
- Run the branch in the Branch Manager’s absence, including managing teller and platform operations and handling customer escalations.
- Maintain thorough knowledge of bank products and services and cross-sell as appropriate to meet customer needs.
- Perform basic Branch Manager duties when needed.
- Keep up to date with deposit products and services, applicable regulations, and bank procedures.
- Perform the full array of vault and teller duties.
- Manage branch operations.
- Provide branch leadership and talent development.
- Support community and business development.
- Manage customer relationships.
Benefits
- Generous paid time off.
- Health, dental, and life insurance.
- Partially paid short- and long-term disability.
- Company-matched 401(k) retirement account.
- Bankers’ hours.
- Paid federal holidays.
- Support for continuing education.
- Promotion-from-within opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
