Branch Specialist (Part Time 30 hrs/wk)

CCU • Mundelein, IL

5d • Onsite

About The Position

Consumers Credit Union is hiring a part-time Branch Specialist for its Mundelein branch. This early-career, member-facing role combines the responsibilities of a Concierge, Teller, and Personal Banker. The Branch Specialist welcomes members, provides outstanding service, conducts financial transactions, opens consumer accounts, and educates members about the credit union’s products and services. The position offers opportunities to learn about branch operations and grow within banking and financial services.

Requirements

• High school diploma or equivalent.
• At least 1 year of similar work experience, such as retail, customer service, guest relations, sales, or cash handling.
• Comfort promoting products and services and engaging in consultative, sales-oriented conversations.
• Comfort with technology, including data systems, Microsoft Office, and web-based tools.
• Excellent communication skills and the ability to build relationships.
• Ability to multitask, stay organized, and thrive in a fast-paced environment.
• Positive, team-oriented mindset, with integrity and commitment to inclusion and diversity.

Nice To Haves

• Experience at a financial institution or experience as a Teller or Personal Banker.
• Bilingual English/Spanish ability.

Responsibilities

• Welcome members in the branch and create a positive first impression.
• Assist and educate members on self-service options, including Interactive Teller Machines (ITMs).
• Process transactions accurately and resolve account and service needs.
• Open new consumer accounts efficiently and with attention to detail.
• Identify opportunities to connect members with loans, mortgages, and wealth management services.
• Recommend improvements that enhance the member experience and branch operations.
• Maintain compliance with policies, procedures, audits, and balancing standards.

Benefits

• Annual bonus opportunity.
• Medical plans, including High Deductible, HMO, and PPO options.
• Dental insurance.
• Vision insurance.
• Spending accounts.
• Short-term disability coverage.
• Long-term disability coverage.
• Life insurance.
• 401(k) savings plan, available at any time.
• Pension plan enrollment following six months of employment, 1,000 hours of service, and reaching age 20.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED