Branch Specialist (Part Time 30 hrs/wk)

Consumers Credit Union•Mundelein, IL
•$17 - $25•Onsite

About The Position

Consumers Credit Union is hiring a part-time Branch Specialist for its Mundelein branch. This early-career, member-facing position combines Concierge, Teller, and Personal Banker responsibilities. The Branch Specialist welcomes members, performs financial transactions, opens accounts, and educates members about products and services. The role offers exposure to branch operations and growth opportunities.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of similar work experience, such as retail, customer service, guest relations, sales, or cash handling.
  • Comfort promoting products and services and engaging in consultative, sales-oriented conversations.
  • Comfort with technology, including data systems, Microsoft Office, and web-based tools.
  • Excellent communication skills and an ability to build relationships.
  • Ability to multitask, stay organized, and thrive in a fast-paced environment.
  • Positive, team-oriented mindset with integrity and commitment to inclusion and diversity.
  • Availability to work the schedule listed in the posting: Monday–Thursday, 8:15 a.m.–5:15 p.m.; Friday, 8:15 a.m.–6:15 p.m.; and regular Saturdays, 8:15 a.m.–1:15 p.m.

Nice To Haves

  • Financial institution, Teller, or Personal Banker experience.
  • Bilingual English/Spanish.

Responsibilities

  • Welcome members in the branch and create a positive first impression.
  • Assist and educate members on self-service options, including Interactive Teller Machines (ITMs).
  • Process transactions accurately and resolve account and service needs.
  • Open new consumer accounts efficiently and with attention to detail.
  • Identify opportunities to connect members with loans, mortgages, and wealth management services.
  • Recommend improvements that enhance the member experience and branch operations.
  • Maintain compliance with policies, procedures, audits, and balancing standards.

Benefits

  • Medical plans, including High Deductible, HMO, and PPO options, effective date of hire.
  • Dental insurance effective date of hire.
  • Vision insurance effective date of hire.
  • Spending accounts effective date of hire.
  • Short-term disability coverage effective date of hire.
  • Long-term disability coverage effective date of hire.
  • Life insurance effective date of hire.
  • 401(k) savings plan participation available at any time.
  • Pension plan enrollment following six months of employment, 1,000 hours of service, and reaching age 20.
  • Annual bonus opportunity.
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